Dunkin'

3.9
261 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cheshire, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
310 South Main St, Cheshire, CT
06410, United States

Hours

Reviews

3.9
261 reviews
5 stars
129
4 stars
46
3 stars
44
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rudeness and a lack of professionalism, leading to a negative experience for many customers.

Service Speed

Many customers reported slow service, with long wait times for orders and inconsistent efficiency during busy hours.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their orders while others complained about incorrect or poorly prepared items.

Cleanliness

The location was generally noted for being clean and well-maintained, contributing positively to the customer experience.
  • MR
    Martin Rollo
    Dec 12, 2025
    4.0
    Good but a little small.
  • OG
    OMAR GALAL
    Dec 4, 2025
    1.0
    I stopped by this Dunkin’ this morning for breakfast, and it was one of the worst customer service experiences I’ve ever had. The three women working the morning shift were extremely rude from the moment I walked in. They acted irritated that customers were even there, spoke with an attitude, and snapped back at people who asked simple questions about their orders. Instead of being professional, they were openly talking back to customers and showing zero respect or basic courtesy. Their behavior created a hostile, uncomfortable environment for everyone waiting in line. It honestly felt like they went out of their way to be unhelpful. Management seriously needs to address the staff’s attitude because this kind of treatment is unacceptable. I won’t be returning to this location anytime soon.
  • MR
    Margarita Rosa
    Nov 1, 2025
    3.0
    I ordered a coffee it was good and a bagel twist toasted with butter when I got my order the bagel twist didn't look like it was toasted all the way and the butter appeared to look like it was spread different than I've had before like I saw some on the paper it came with and some on the bagel I was not impressed with it.
  • MD
    Mike Dagostino
    Oct 30, 2025
    1.0
    I order a hot tea and 2 donuts. The girl gave me my tea. I waited 10 min while uiur staff is fooling around inside. Had to bang on window. Need a manager. We are customers that show up all the time. Its not hard taking a order and hand it out. I am on the food business. I would fire them person. Customer are the ones that keep your doors open. Without us you have no business. Remember that Executive chef Mike
  • VG
    Victoria G
    Oct 3, 2025
    2.0
    I can’t speak about the food here because I rarely eat it, but the service is very inconsistent. I realize it’s early in the morning, but the woman at the counter needs to do a different job. She gave me such attitude this morning, no smile, nothing. I was the only one she gave attitude to too. I believe there is racial profiling going on here as well. The older woman however is very nice! Hopefully they’re able to get another staff member to work the front or I think it’ll deter a lot of “regulars” from coming to this Dunkin location.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Cheshire, CT?

Dunkin' in Cheshire, CT is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.