Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cheshire, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff displaying rudeness and a lack of professionalism, leading to a negative experience for many customers.
Service Speed
Many customers reported slow service, with long wait times for orders and inconsistent efficiency during busy hours.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their orders while others complained about incorrect or poorly prepared items.
Cleanliness
The location was generally noted for being clean and well-maintained, contributing positively to the customer experience.
MR
Martin Rollo
Dec 12, 2025
4.0
Good but a little small.
OG
OMAR GALAL
Dec 4, 2025
1.0
I stopped by this Dunkin’ this morning for breakfast, and it was one of the worst customer service experiences I’ve ever had. The three women working the morning shift were extremely rude from the moment I walked in. They acted irritated that customers were even there, spoke with an attitude, and snapped back at people who asked simple questions about their orders.
Instead of being professional, they were openly talking back to customers and showing zero respect or basic courtesy. Their behavior created a hostile, uncomfortable environment for everyone waiting in line. It honestly felt like they went out of their way to be unhelpful.
Management seriously needs to address the staff’s attitude because this kind of treatment is unacceptable. I won’t be returning to this location anytime soon.
MR
Margarita Rosa
Nov 1, 2025
3.0
I ordered a coffee it was good and a bagel twist toasted with butter when I got my order the bagel twist didn't look like it was toasted all the way and the butter appeared to look like it was spread different than I've had before like I saw some on the paper it came with and some on the bagel I was not impressed with it.
MD
Mike Dagostino
Oct 30, 2025
1.0
I order a hot tea and 2 donuts. The girl gave me my tea. I waited 10 min while uiur staff is fooling around inside. Had to bang on window. Need a manager. We are customers that show up all the time. Its not hard taking a order and hand it out. I am on the food business. I would fire them person. Customer are the ones that keep your doors open. Without us you have no business. Remember that
Executive chef Mike
VG
Victoria G
Oct 3, 2025
2.0
I can’t speak about the food here because I rarely eat it, but the service is very inconsistent. I realize it’s early in the morning, but the woman at the counter needs to do a different job. She gave me such attitude this morning, no smile, nothing. I was the only one she gave attitude to too. I believe there is racial profiling going on here as well. The older woman however is very nice! Hopefully they’re able to get another staff member to work the front or I think it’ll deter a lot of “regulars” from coming to this Dunkin location.
What are the opening hours of Dunkin' in Cheshire, CT?
Dunkin' in Cheshire, CT is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What types of meals does Dunkin' in Cheshire serve?
Dunkin' serves breakfast, brunch, and lunch meals, with options like coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' have a drive-thru at the Cheshire location?
No, this Dunkin' location does not have a drive-thru service.
Is Wi-Fi available at Dunkin' in Cheshire?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What are some nearby points of interest around Dunkin' in Cheshire?
Nearby places include other Dunkin' locations, several real estate agents like William Roggi, Calcagni Real Estate and Redi Dishnica, and healthcare providers such as Christian Ward, MD and Hartford HealthCare Rehabilitation Network.
How can visiting nearby healthcare providers benefit Sundowners customers?
If you're visiting healthcare providers nearby like Christian Ward, MD or Hartford HealthCare Rehabilitation Network, you can conveniently stop by Dunkin' before or after your appointments for coffee or a snack.
Are there other Dunkin' stores near the Cheshire location?
Yes, there is another Dunkin' nearby, offering additional options for coffee, donuts, and smoothies for customers in the area.