Panera Bread

3.9
324 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Canton is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
110 Albany Turnpike, Canton, CT
06019, United States

Hours

Reviews

3.9
324 reviews
5 stars
162
4 stars
72
3 stars
26
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale bread, small portions, and missing ingredients.

Pricing Concerns

Several customers noted that prices are high relative to portion sizes and food quality, leading to dissatisfaction.

Cleanliness

There were mixed reviews about cleanliness, with some customers mentioning dirty tables and unclean bathrooms.

Positive Experiences

Despite the issues, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • SS
    Suzan Scott
    Dec 15, 2025
    4.0
    Our coffee group goes there often. Fast & friendly service.
  • ML
    Michelle LeVasseur
    Nov 28, 2025
    2.0
    Over 30 minute wait for soup & salad.bread was a 1/2 STALE piece. When I asked for a new one, they said that that one was stale too, although it wasn't. Worst customer service experience ever.
  • BR
    brian romero
    Nov 11, 2025
    1.0
    Went for veterans day. They don't support it.
  • AS
    Ayin Santoa
    Oct 8, 2025
    1.0
    Came to my panera bread in Canton CT since I have a gift card. The manager was the at the counter taking orders and showed him the gift card and asked if I can use it, he was very rude in a sense he doesn’t want to be doing what he was doing. The gift card didn’t work and rudely told me that doesn’t work and said I either pay by card or by cash, in a demeaning voice. I was willing to but I wanted to check if the gift card will work first. In the end I paid by card and when I got my order, he got all my order wrong! Very disappointing, it was not that busy during the time so there’s no reason for him to be like that. I get it, sometimes I don’t like my job but I don’t take it out on the customers. They better have that manager do some more training.
  • WC
    Wendy Chernan
    Sep 12, 2025
    2.0
    I ordered the lavender lemonade and it tasted off to me so I took it up to the counter and asked the young lady about the flavor and asked her if it was alcoholic she told me that it was not alcoholic however sometimes when the drink gets low and they haven't cleaned the machine in a bit it will start to become fermented. I told her do you know what fermentation means? I told her fermentation means that it is turning into alcohol and they should clean their machine more often it's sad that a popular place such as panera would allow their drink machines to be left so long from cleaning that their drinks turn into alcohol. I was not very happy that this happened what if a young child got this drink!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular operating hours of Panera Bread in Canton, CT?

Panera Bread is open daily from 10:30 AM to 7:00 PM.