Chipotle Shoppes at Farmington Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including small portions, cold food, and unsatisfactory taste.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.
Management Problems
Frequent complaints about poor management and lack of staff training were noted, contributing to overall dissatisfaction.
KP
Keyur Patel
4 days ago
1.0
We placed order on this location and the white rice was uncooked and the chips were uncooked too.
Do not recommend this location.
PM
Paula Martinez
Dec 22, 2025
1.0
Just ordered pick up and the food portion I received was a joke! I couldn’t believe they would serve this to anyone. For the amount of money they charge is just ridiculous! Don’t waste your money go elsewhere.
KI
kiran ishaq
Dec 20, 2025
5.0
Love this Chipotle location. Food is fresh and always ready to order. Quality is top notch. I love their tacos too. Best.
AA
Amai
Dec 11, 2025
1.0
12/9 I placed a delivery order through the app and was delivered in timely manner with a great cash tip for the driver.
Food arrived cold, barely anything in the bowl, sides requested include brown guacamole, sour cream looked sus and not fresh that I couldn’t barely eat any.
I’ve had an issue at this location before in-person or delivery few years back, did an online pick up and they improved on what was wrong with it. Now it just another bad experience - already filled out a complaint through Pepper Chat.
OM
Olivia Melanson
Nov 26, 2025
1.0
unfriendly. skimp on everything as if they pay for it. can’t even fill the dressings a third of the way.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Shoppes at Farmington Valley?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Canton, CT?
Chipotle Mexican Grill is located at 110 Albany Tpke, Ste 301, Canton, CT 06019.
Does Chipotle Mexican Grill offer delivery or in-store pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What types of food does Chipotle Mexican Grill serve?
Chipotle is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle ensure the quality of its food?
Chipotle uses only 53 real ingredients sourced from farms that follow humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include B.GOOD, Panera Bread, Feng Asian Bistro & Hibachi, Mercato Italian Kitchen and Bar, SNOWFOX, Dish n' Dat, Ben & Jerry’s, and Bento Sushi, offering a variety of dining options from healthy salads to Asian fusion and Italian cuisine.
Are there wellness or beauty services near Chipotle in Shoppes at Farmington Valley?
Yes, nearby wellness and beauty options include Massage Envy - Canton, Angel Tips nail salon, Cost Cutters hair salon, In Style Hair Salon, StretchLab gym and physical therapy, and Charlotte Tilbury beauty spa.
What nearby stores and services can customers access in addition to dining at Chipotle?
Customers can also visit nearby retail and service locations such as T-Mobile for mobile phones, ShopRite grocery stores, Michaels Jewelers, The Vitamin Shoppe for supplements, and automotive services at Land Rover Farmington Valley and Land Rover Hartford.