Chipotle Mexican Grill

3.5
561 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Shoppes at Farmington Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
110 Albany Tpke, Canton, CT
06019, United States

Hours

Reviews

3.5
561 reviews
5 stars
250
4 stars
97
3 stars
42
2 stars
29
1 star
143

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor cleanliness and unsanitary conditions in the dining area and food prep areas.

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including dry or poorly prepared items, and inconsistent portion sizes.

Order Accuracy

Many customers experienced problems with their orders being incorrect or incomplete, particularly with online orders.

Overall Experience

Overall, the location received a significant amount of negative feedback, with many customers expressing dissatisfaction and a reluctance to return.
  • EC
    Emma Clarke
    Oct 27, 2025
    5.0
    Staff was friendly and place was clean.
  • JC
    jooyeon choi
    Oct 16, 2025
    2.0
    We ordered online and came to pick up on time. There were not many people ordering but I could not find my food on the pick up shelf. Actually no food bags on the shelf at all, and I could see some ready to pick up bags behind the cash register. I asked the cashier if my food was ready telling my name but they said it was not there. After 10 minutes, I asked again and they said the same thing. Other people came and picked up, but still mine was not. after 20 minutes waiting, I asked and told my name again. And they found my bag way back of all the bags. it was ready already when I came and they didn't even try to find it. I didn't want to come to this location again.
  • AT
    Ally T
    Oct 8, 2025
    1.0
    whoever made my order did it completely wrong. i got charged for double chicken but didn’t even get a regular sized portion of chicken. charged for a tortilla on the side but didn’t get that. i also asked for corn in my bowl got none, and also did not ask for sour cream and got extra in mine. this is the worst chipotle i ever been to the staff is terrible.
  • LM
    Long Island Ready Mix
    Sep 26, 2025
    5.0
    Great spot, Clean, Food was on point
  • BB
    Brendan Buckley
    Sep 13, 2025
    1.0
    Food was dry and tasteless. Terrible experience. Waste of money just go to Moe’s.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Shoppes at Farmington Valley?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Canton, CT?

Chipotle Mexican Grill is located at 110 Albany Tpke, Ste 301, Canton, CT 06019.