Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
585 reviews
5 stars
256
4 stars
145
3 stars
93
2 stars
31
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.
Food Quality
While some customers praised the freshness and taste of the food, others noted issues with cold or poorly prepared items, including undercooked fries and incorrect orders.
Staff Attitude
Feedback on staff interactions was mixed; some customers experienced friendly and helpful service, while others reported rudeness and poor customer service, particularly from management.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.
Order Accuracy
Many customers expressed frustration with order accuracy, citing frequent mistakes and missing items, leading to dissatisfaction with their visits.
- JJJackOct 25, 20251.0was parked at the line and waited extra long for a raw quarter pounder. Ridiculous.
- SSShane SajdaOct 21, 20252.0Worlds slowest mcds
- BSBob StumpfSep 1, 20254.0Regulation McDonalds food buy drive thru is fast and property well kept up, nice summer flowers.
- ABAlisson BrantleyAug 29, 20253.0One of the managers was great last time but there was one that saw me waiting there to ask for something and ignored me and just stand there waiting for the food instead of asking what I needed (I just needed a cup for water ) love this place and come all the time for my kids but managers need to get better training!
- JVJason VJun 7, 20255.0Excellent! Quick service. They are very accurate at the drive-thru.
Frequently Asked Questions About McDonald's
What are the main services offered by McDonald's at 178 Federal Rd, Brookfield?
McDonald's offers fast food including burgers, breakfast items, coffee, frozen desserts, and beverages. They also provide drive-thru, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular dining hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 11:30 PM.
What are the drive-thru hours for McDonald's in Brookfield?
The drive-thru operates daily from 5:00 AM until midnight (12:00 AM).
How can I order from McDonald's online or via a mobile app?
You can order online through the McDonald's delivery URL or use the McDonald's app available on Apple App Store and Google Play Store for convenient mobile ordering.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby places can help me find this McDonald's location?
Nearby places include Irving Oil gas station, Dunkin' coffee shop, Brookfield Irving gas station, and Enterprise Rent-A-Car. These landmarks can assist with locating the McDonald's at 178 Federal Rd, Brookfield.
Are there nearby dining options to try before or after visiting McDonald's?
Yes, nearby options include 189 Sports Cafe, Maggie McFly's Restaurant, Moe's Southwest Grill, and Brookfield Virtual Golf + Event Space for a varied dining experience in the area.
What nearby services could be useful when visiting McDonald's?
Nearby useful services include Firestone Complete Auto Care for vehicle needs, Petco for pet supplies, and RockItCoin Bitcoin ATM for cash access.