Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brookfield, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
194 reviews
5 stars
82
4 stars
30
3 stars
20
2 stars
18
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are highly inconsistent, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers express frustration over incorrect orders and poor communication regarding menu items.
Speed of Service
The drive-thru and in-store service are frequently criticized for being extremely slow, leading to long wait times.
Cleanliness
While some reviews mention cleanliness, others report untidy conditions, particularly in the dining area.
Product Quality
The quality of food and beverages varies, with some customers enjoying their orders while others report stale or poorly made items.
- JBJacques BouchardSep 4, 20255.0Just dropping by to say that I went here on 9/3 at about 12:30pm EST and was very happy with the service. I ordered three donuts and three bagels, and the man serving me was conversational, helpful, and very friendly. Offered to cut my bagels for me if I wanted, let me know that there was vanilla cream in the donut I was ordering just to make sure I liked it. Lots of smiles, and took the time to make sure I was taken care of. He didn't need to do any of that, and I was very appreciative.
- SGstacey gilletteAug 22, 20251.0I'm just curious how you have nothing prepped and ready to go at 545 am when you open at 5
- BBbeachgirlieJun 21, 20211.0STAY AWAY FROM THIS DD LOCATION!! Worst customer service experience ever in my life. Definitely deserves 0 stars!! Young teen girl on drive thru intercom came on asking for order with a huge attitude, we were being rushed, and had to repeat ourselves several times. Order was then wrong and overcharged, asked for a credit and our drinks…girl said, “here’s your credit but no drinks.” I went into store to speak to a manager. Girl stated no manager. Please do yourself a favor and go to another location. No customer should ever be treated this way. Employees like this if you don’t know how to serve customers or don’t want to then please let someone else do the job for you and take your position..there are people out there who truly need a job and want it.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Brookfield, CT?
Dunkin' in Brookfield, CT is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
What types of meals does Dunkin' serve at its Brookfield location?
Dunkin' serves breakfast, lunch, and brunch at its Brookfield, CT location.
Does Dunkin' in Brookfield offer delivery and curbside pickup services?
Yes, Dunkin' in Brookfield offers both delivery and curbside pickup services for customer convenience.
What new holiday beverages can I try at Dunkin' during the holiday season?
During the holiday season, you can try Dunkin's new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
How can I order ahead to skip the line at Dunkin' Brookfield?
You can order ahead using the Dunkin' mobile app, available for both iOS and Android, for a fast grab and go experience.
Does Dunkin' in Brookfield have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Can I pay using credit or debit cards at Dunkin' Brookfield?
Yes, Dunkin' in Brookfield accepts both credit and debit card payments.
Are there nearby restaurants where I could dine after visiting Dunkin' on Federal Rd?
Yes, nearby restaurants include Pizza Hut, Hibachi King, Froggy's Sandwiches, Sizzler's, The Hummus & Pita Co., BarNaan, and Salsa Fresca Mexican Grill, offering a variety of cuisines to enjoy after your visit.
What fitness and health-related places are near Dunkin' on Federal Rd?
Fitness Showrooms Superstore LLC and fitness superstore llc gyms, as well as Ivy Rehab Physical Therapy, are nearby, making it convenient to combine your visit with fitness or rehab activities.
Are there any other food or snack locations near Dunkin' in Brookfield?
Yes, near Dunkin' you can find places like Robeks Fresh Juices & Smoothies and another Dunkin' location, ideal for a variety of snack and beverage options.