Dairy Queen Grill & Chill

4.5
235 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
138 Federal Road, Brookfield, CT
06804, United States

Hours

Reviews

4.5
235 reviews
5 stars
159
4 stars
51
3 stars
10
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and accommodating staff, highlighting exceptional service experiences.

Food Quality

The food received positive feedback for being fresh, hot, and delicious, with particular mentions of the burgers and ice cream.

Cleanliness

The restaurant was consistently noted for its cleanliness, including well-maintained bathrooms and dining areas.

Order Accuracy

Several reviews indicated issues with order accuracy, particularly with drive-thru orders, leading to customer dissatisfaction.

Value for Money

Many customers felt that the food offered good value, especially in comparison to other fast food chains.
  • JC
    Jeff Casas
    Nov 12, 2025
    1.0
    Totally incompetent I’ve ordered the 4 piece honey bbq chicken combo 3 times from the drive through and they get it wrong every time. This last time I drove back and all they could say was that the kitchen was closed
  • BO
    Betty Osborne
    Sep 17, 2025
    5.0
    1st time ever having The grill & chill side of Dairy Queen and it was absolutely delicious!! The staff were very nice and the bathroom was clean. The store and the outside patio were very clean. I will definitely be back! This is my new fav!! Awesome job everyone!!!
  • AG
    alec giorgio
    Aug 10, 2025
    5.0
    nicest dairy queen employees ever! we love the blizzard! <3
  • MR
    Michelle Raybeck
    Jul 20, 2025
    5.0
    I am not a fast food person. My family stopped at this Dairy Queen for lunch. Joe took care of us and was friendly and courteous. For me, as a vegetarian, thrse kinds of restaurants are often a desert because everything contains meat. But I had two "sides" and they were delicious. The food was fresh and tasty. I can't remember the last time we had such a good time at a fast food restaurant.
  • KT
    K Taylor
    Jul 19, 2025
    5.0
    Friendly staff. Great service. Good food, as expected.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Brookfield offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.

What are the operating hours of Dairy Queen Grill & Chill at 138 Federal Road, Brookfield?

They are open daily from 11:00 AM to 10:00 PM.