Customer experiences with staff were mixed; some praised friendly service while others reported rude or disinterested employees.
Food Quality
Food quality varied significantly; while many enjoyed the burgers and milkshakes, others found items overcooked or not fresh.
Pricing Concerns
Several customers felt the prices were high relative to the portion sizes and quality of food received.
Cleanliness
The cleanliness of the dining area and bathrooms received positive feedback, although some noted issues with tables not being cleaned.
KG
Karen Graham
Feb 23, 2026
1.0
I placed my online order at 5:30 PM and arrived at 5:45 PM, but didn’t receive my food until 5:58 PM. There were at least 10 buns lined up waiting for burgers, so by the time I got my order, the food was cold.
The staff seemed overwhelmed and unable to keep up with the volume of orders. They were constantly in each other’s way, and while I genuinely felt bad for them, it showed in the food quality. Unfortunately, my onion rings were burned—though they did manage to keep the bag warm.
Overall, the experience was disappointing, and the food quality has noticeably declined.
WB
Wilmarie Bonilla
Jan 15, 2026
1.0
Great service I love the food super clean place.
MR
Melanie Reynolds
Jan 6, 2026
5.0
I love their milkshakes
JJ
Jeremy
Dec 12, 2025
5.0
Andrea was amazing, very kind and helpful. Honestly its what makes me love wayback is the staff!
KK
Kaitlyn Kent
Dec 11, 2025
2.0
We ordered five burgers, but unfortunately the patties were overcooked and very dry. Even the lettuce wasn’t fresh or green. Overall, a disappointing experience
What type of food does Wayback Burgers in Bristol serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours for Wayback Burgers in Bristol?
Wayback Burgers is open Monday through Saturday from 11:00 AM to 9:30 PM and on Sunday from 11:00 AM to 9:00 PM.
Does Wayback Burgers in Bristol offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods does Wayback Burgers accept?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
How can I place an order for delivery or pickup from Wayback Burgers Bristol?
You can place your order online for delivery or pickup at https://order.waybackburgers.com/menu/bristol.
Where is Wayback Burgers located in Bristol?
Wayback Burgers is located at 123 Farmington Avenue, Unit P3, Bristol, CT 06010.
Can I contact Wayback Burgers Bristol by phone or email?
Yes, you can call them at +1 860-584-8550 or email F49@WaybackUSA.com.
Are there any nearby places of interest to visit around Wayback Burgers Bristol?
Nearby you can find Admire Dental Bristol if you need dental services, and The UPS Store 5290 for shipping and printing needs.
What entertainment options are close to Wayback Burgers Bristol?
GameStop, a video game store, is nearby if you're interested in gaming before or after your meal.
Are there other dining options near Wayback Burgers in Bristol?
Yes, nearby dining options include Sun Fat, a Chinese and Asian restaurant, and Tropical Smoothie Cafe, which offers health-focused meals and smoothies.
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