Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
945 reviews
5 stars
491
4 stars
248
3 stars
101
2 stars
31
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rudeness from specific employees, particularly in online pickup.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing Issues
Customers expressed concerns about high prices and inconsistent stock, particularly for popular items, leading to dissatisfaction with value.
Product Quality
Feedback on product quality was mixed, with some praising fresh produce and meats, while others reported issues with spoiled items.
Checkout Experience
The checkout process received mixed reviews, with some customers appreciating the efficiency of self-checkout, while others faced issues with staff and long wait times.
- MTMarsha TomlinsonJan 2, 20265.0The store is fine. But delivery is stupendous! They recently changed their people/ company who delivers and the change is remarkable. Always on time, everything in perfect condition, pleasant and helpful. It's worth the $....I use my "go" points. And I tip well...because these people are š great!
- DED ElliottDec 30, 20255.0Overall decent place to shop. There are some items that seem to be higher priced then other stores but then there are items that are equally priced or less. I just check the prices online first. I do like that they have lottery at this location. The store is clean and the staff I have dealt with has been very helpful and friendly.
- DJDavid A. Wendt Jr.Dec 25, 20255.0Last minute food shopping for our Christmas Holiday.
- AUA Google UserDec 16, 20255.0All employees are incredibly attentive and kind. One that really stuck out was a young lady named Jaydin working the self checkout. Sweet girl, incredibly helpful and quick to assist. Fixed every problem that came up and was incredibly patient with me as I rarely use the self checkout lanes.10/10 customer service experience
- SFSheila FigueroaDec 3, 20255.0Left my personal belongings there and I am blessed it is safe 2 days later.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop at 597 Farmington Avenue, Bristol, CT?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services for customer convenience.
Can I shop both in-store and online at Stop & Shop?
Yes, customers can choose to shop in-store or online with options available for delivery or pickup.
What loyalty program does Stop & Shop offer and what benefits does it include?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What additional services are available at Stop & Shop?
Services at Stop & Shop include Dunkin Donuts, Peopleās United Bank, Peapod, SCAN IT! Mobile, RedBox, UPromise, Blue Rhino propane exchange, Western Union, Order It!, and Coinstar kiosks.
Does Stop & Shop engage in any community programs?
Yes, Stop & Shop is committed to fighting hunger and supports the Stop & Shop School Food Pantry Program ensuring no student goes to school hungry.
What banking services are near Stop & Shop that customers can easily access?
Peopleās United Bank and Webster Bank are nearby, providing convenient banking options alongside your grocery shopping.
Are there any nearby places to enjoy coffee or frozen yogurt after shopping at Stop & Shop?
Yes, Starbucks coffee shop and Menchie's frozen yoghurt shop are close by, great for a refreshing break after grocery shopping.
What stores near Stop & Shop can customers visit for clothing and shoes?
Nearby clothing and shoe stores include OshKosh B'Gosh, Carter's, SNIPES, Payless ShoeSource, Roz & Ali, Work 'N Gear, and T.J.Maxx, offering a variety of apparel and footwear options.
How can customers use nearby services such as Blue Rhino and Western Union while visiting Stop & Shop?
Customers can conveniently exchange propane tanks at Blue Rhino and access financial services like money transfers at Western Union, both located near Stop & Shop.