A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rudeness from specific employees, particularly in the online pickup department.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing
Customers expressed concerns about high prices, with some feeling that the store is overpriced compared to competitors, although others noted good sales on certain items.
Product Quality
Mixed reviews on product quality, with some customers reporting fresh produce and meats, while others complained about spoiled items and inconsistent stock.
Delivery Issues
Several customers reported problems with the delivery service, including late arrivals and missing items, indicating a need for improvement in this area.
RO
Ro Owl
Jan 25, 2026
2.0
Didn't have anything I wanted and all the produce I bought went bad in 3 days!
KS
Kim Shank
Jan 14, 2026
5.0
I had a great experience, the customer service cashier was amazing. Very helpful
LR
Leonard Rosenfield
Jan 12, 2026
4.0
Good variety...you can probably find anything you need there.
MT
Marsha Tomlinson
Jan 2, 2026
5.0
The store is fine. But delivery is stupendous! They recently changed their people/ company who delivers and the change is remarkable. Always on time, everything in perfect condition, pleasant and helpful. It's worth the $....I use my "go" points. And I tip well...because these people are š great!
DE
D Elliott
Dec 30, 2025
5.0
Overall decent place to shop. There are some items that seem to be higher priced then other stores but then there are items that are equally priced or less. I just check the prices online first. I do like that they have lottery at this location. The store is clean and the staff I have dealt with has been very helpful and friendly.
What are the operating hours of Stop & Shop at 597 Farmington Avenue, Bristol, CT?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services for customer convenience.
Can I shop both in-store and online at Stop & Shop?
Yes, customers can choose to shop in-store or online with options available for delivery or pickup.
What loyalty program does Stop & Shop offer and what benefits does it include?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What additional services are available at Stop & Shop?
Services at Stop & Shop include Dunkin Donuts, Peopleās United Bank, Peapod, SCAN IT! Mobile, RedBox, UPromise, Blue Rhino propane exchange, Western Union, Order It!, and Coinstar kiosks.
Does Stop & Shop engage in any community programs?
Yes, Stop & Shop is committed to fighting hunger and supports the Stop & Shop School Food Pantry Program ensuring no student goes to school hungry.
What banking services are near Stop & Shop that customers can easily access?
Peopleās United Bank and Webster Bank are nearby, providing convenient banking options alongside your grocery shopping.
Are there any nearby places to enjoy coffee or frozen yogurt after shopping at Stop & Shop?
Yes, Starbucks coffee shop and Menchie's frozen yoghurt shop are close by, great for a refreshing break after grocery shopping.
What stores near Stop & Shop can customers visit for clothing and shoes?
Nearby clothing and shoe stores include OshKosh B'Gosh, Carter's, SNIPES, Payless ShoeSource, Roz & Ali, Work 'N Gear, and T.J.Maxx, offering a variety of apparel and footwear options.
How can customers use nearby services such as Blue Rhino and Western Union while visiting Stop & Shop?
Customers can conveniently exchange propane tanks at Blue Rhino and access financial services like money transfers at Western Union, both located near Stop & Shop.
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