Panera Bread

4.0
481 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bristol is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1214 Farmington Avenue, Bristol, CT
06010, United States

Hours

Reviews

4.0
481 reviews
5 stars
238
4 stars
117
3 stars
55
2 stars
26
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect or missing items in orders, leading to customer frustration.

Service Speed

Customers reported slow service and long wait times, particularly during busy hours.

Food Quality

Mixed reviews on food quality, with some customers noting issues like stale ingredients or incorrect preparation.

Cleanliness

Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for poor communication and lack of attentiveness.
  • KB
    Kb Brooks
    6 days ago
    5.0
    Very great customer service troy
  • MC
    Mrs Colon
    Dec 18, 2025
    1.0
    I have been coming to Panera for a while now more often now that I’m in the area and have had no good experiences, I’m huge on not picking at small things because I work in retail and understand people make mistakes. It’s been constant and super inconvenient and it is a problem that should be addressed especially when it comes to us spending money. There’s been times I’ve ordered coffee and it’s ALWAYS wrong left it alone and just eventually STOPPED buying coffee from Panera and just drive to dunkin for me and my co workers. SANDWICHES burnt or incorrect ingredients (haven’t found a way to report through the app) but most of all me the customer who’s coming to pick up orders constantly having to walk back and forth from the front desk to the pick up booth because of missing items in this case the workers SPECIFICALLY telling me to walk back and forth to get my order that should have been ready TWO simple items that required the BARE MINIMUM so not only did I waste my break time but had to do the work for these people I even filled my own cup. Hopefully the next time I visit if I do it’s made right I don’t want to stop using Panera just better customer service maybe better training!
  • MD
    Matthew Durant
    Nov 5, 2025
    3.0
    Average.
  • MM
    MonadKing
    Nov 5, 2025
    3.0
    The prices are too high for a simple sandwich.
  • RO
    Ro Owl
    Oct 29, 2025
    3.0
    No way to know pick up is in both the back and the front depending on the variety of things you purchase. I left the store thinking everything was in the bag from the back pickup area and it was not complete.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Bristol accept reservations?

No, Panera Bread in Bristol does not accept reservations.

What are the operating hours for in-store dining and delivery at Panera Bread Bristol?

The store is open from 8:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday, with matching delivery hours.