McDonald's

3.5
1374 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
646 Farmington Avenue, Bristol, CT
06011, United States

Hours

Reviews

3.5
1,374 reviews
5 stars
478
4 stars
301
3 stars
239
2 stars
133
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and lack of accountability.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Staff Behavior

Feedback highlighted unprofessional behavior from staff, including rudeness and lack of training, contributing to a negative customer experience.

Food Quality

While some customers praised the food, many reported issues with cold or stale items, and inconsistent quality.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staff training and failure to address customer complaints.
  • GR
    Gabriel Ramatula
    5 days ago
    5.0
    omg your food is the best
  • GN
    G Noc
    Nov 16, 2025
    2.0
    This used to be a good McDonald’s lately they have gone soooo down hill. Everytime I go there the drive thru line is to the road then I always have to go to a number to wait for my food. Usually this is about 20 mins! Tonight I got a coffee and apple pies they were out of apple pies? I was told to wait in a space for my coffee I waited 20 mins and I finally went in and they had forgot about me. The girl made my coffeee and was mumbling something under her breathe about she can get a coffee elsewhere? Talking about me to the other employees as if I wasn’t going to hear her or say anything .. extremely rude and unprofessional
  • WM
    William Murray
    Oct 28, 2025
    1.0
    Had a dine-in order for 2 small drinks. Placed the order and then stood in line to pick them up. The young man at the register saw me multiple times standing there and never asked if I needed help. Finally, after 10 mins of waiting, I asked him if he knew where my order was and he then handed me 2 cups which he could have given me 10 mins earlier if he did his job right. Horrible customer service. Go to another McDonalds in town and avoid this one.
  • MD
    maia drake
    Oct 26, 2025
    1.0
    manager was so rude, looked like one of ursula’s unfortunate souls and made me go around the drive through 5 times for some mc dickens. put the fries in the bag bro
  • TM
    T i t a n i u m
    Oct 13, 2025
    1.0
    Terrible Mcdonald’s, lots of non english speaking workers from the other terrible one on north main, if you have to go to this location make sure you take everything out of the bag and check your food temperature before you pull off and they also lie about putting any sauce in the bag.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 646 Farmington Avenue, Bristol, CT?

McDonald's at 646 Farmington Avenue is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru service that operates 24/7 every day of the week.