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McDonald's

3.5
(1385 reviews)

Business Details

646 Farmington Avenue, Bristol, CT
06011, United States
(860) 589-7313
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
646 Farmington Avenue, Bristol, CT
06011, United States

Hours

Reviews

3.5
1,385 reviews
5 stars
479
4 stars
303
3 stars
240
2 stars
134
1 star
229

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Speed

Numerous reviews highlighted long wait times for orders, both in the drive-thru and inside the restaurant.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from management.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, others complained about stale or poorly prepared items.
  • SS
    Sonya
    Jan 19, 2026
    1.0
    I don’t know if they’re old or what but they were absolutely dry.
  • AS
    Alex S
    Jan 16, 2026
    1.0
    I don’t usually do bad reviews especially to what was my favorite McDonald’s location but tonight I placed a mobile order . They forgot one of my sandwiches so me not trying to start a problem. In line . I went ahead and tried to pay for another sandwich (the one they forgot . The rude manager decided to stop the cashier and tell him no we’re not doing an added order . I told him it was already paid for and I paid for it again and you’re refusing to give me one single sandwich when I was the one going out my way to pay for something they forgot and I didn’t even drive off . He then proceeds to yell saying I need to go back around and wait in line when he easily could have just passed me the bag that was literally already ready . The cashier knew The manager was doing too much so the cashier decided to hand me my one sandwich thst the manager could have easily done . The older Caucasian gentlemen needs to be disciplined And retrained on how to be a manager and the cashier that handed me my food without any problem when the manager was acting like it was such a big problem, which was their fault to begin with needs to get a raise for doing the “managers job .
  • BB
    Brian
    Jan 12, 2026
    2.0
    Please clean your store, I left, didn't order, it was dirty. Order screens smeared with a dirty towel and the toilet was backed up.
  • ED
    Enjoy Your Day
    Jan 6, 2026
    3.0
    Friendly staff but French fries tasted old and thr drive thru always takes forever
  • JW
    jake woznicki
    Dec 23, 2025
    1.0
    The audacity to say we will be right with you, then come in the microphone 2 minutes later and say yeah we’re closed. I’m not asking for much but don’t say we’re open then tell me 2 minutes later you’re closed.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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