McDonald's

3.2
1459 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 N Main St, Bristol, CT
06010, United States

Hours

Reviews

3.2
1,459 reviews
5 stars
455
4 stars
236
3 stars
281
2 stars
137
1 star
350

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.

Wait Times

Customers consistently reported long wait times in both drive-thru and in-store, often being asked to park and wait for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Management Issues

Criticism of management practices, with calls for new management due to ongoing service problems and staff behavior.
  • RR
    Ronni
    Dec 31, 2025
    1.0
    Ordered a medium iced coffee which could’ve been a small the amount they put in my cup! And the attitudes, definitely won’t receive service with a smile here
  • TS
    Traci Stephenson
    Dec 29, 2025
    1.0
    This place has the rudest employees the most prejudice managers and the staff is mad disrespectful. They lock the bathrooms and say they are broken every day. To 5 year old children and adults. This is an every day happening here. Worst McDonald's I've ever been at in 55 years
  • CB
    chris brown
    Dec 29, 2025
    1.0
    most recent trip, i went through the drive thru and placed my order. pulled up and paid and got asked to wait in a spot while my food was being finished. it was during peak lunch hours so i wasnt overly concerned although all i ordered was the snack wrap meal and a mcdouble. after waiting for 45 minutes, and being told repeatedly but the gentleman bringing out the food that my order "will be just another minute" i went inside and learned that even after paying my order was never put through to the kitchen. this isnt the first time this exact thing has happened at this location with the exact verbage.
  • AK
    Astrameria Knight
    Dec 25, 2025
    1.0
    Unreasonable staff
  • GG
    Gina J Guilmette
    Nov 21, 2025
    1.0
    They completely ignore you. The girl didn't give me my 3 doallers an fifty cents back cus she closed the draw , so she had to get a manager to open draw.. she took 17 minutes an she wasn't busy cus I saw her standing there in the back.. she wouldn't make eye contact or look back an say I'll be right there.. she just carried on with her conversation with another employee.. I already got my food. Finally I said hey is she coming an the girl just shrugged her shoulders. I'm telling you it's like this every time an the only reason I go back is because I live on that side of town.. for real read the other reviews.. lol there is not one good one one

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bristol, CT?

McDonald's in Bristol, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 150 N Main St offers drive-thru service 24/7.