McDonald's

3.2
1454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 N Main St, Bristol, CT
06010, United States

Hours

Reviews

3.2
1,454 reviews
5 stars
453
4 stars
236
3 stars
282
2 stars
137
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and for in-store orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a lack of friendliness among staff, with several customers mentioning rude interactions and poor customer service.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty bathrooms and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of effective staff training.
  • GG
    Gina J Guilmette
    3 days ago
    1.0
    They completely ignore you. The girl didn't give me my 3 doallers an fifty cents back cus she closed the draw , so she had to get a manager to open draw.. she took 17 minutes an she wasn't busy cus I saw her standing there in the back.. she wouldn't make eye contact or look back an say I'll be right there.. she just carried on with her conversation with another employee.. I already got my food. Finally I said hey is she coming an the girl just shrugged her shoulders. I'm telling you it's like this every time an the only reason I go back is because I live on that side of town.. for real read the other reviews.. lol there is not one good one one
  • IC
    Isaiah Cordero
    6 days ago
    1.0
    They scammed me by making me pay 6.11 for a small strawberry smoothie.
  • DB
    Dummy Badger
    Nov 3, 2025
    1.0
    They put mayonoise on my chicken sandwich.
  • KW
    Ken Wolf
    Nov 2, 2025
    1.0
    How do you forget to put syrup with a hotcakes order? Let's not also forget that ever since Monopoly came out, this location NEVER has Monopoly pieces on any of their items when I order. Fast food, but makes you wait in the parking space for your order. This place needs new management.
  • DS
    Distant Star
    Oct 22, 2025
    3.0
    It is an average McDonalds, can’t expect too much by today’s standards unfortunately. The only real good thing about this location is that it is normally less busy in the drive thru than the other mcds in town. Otherwise, very mediocre and susceptible to long waits, especially in the mornings and during peak hours. It is in downtown Bristol so sometimes the other customers are a little unruly but that is nothing new for the downtown area. If you want McDonald’s, you will get McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bristol, CT?

McDonald's in Bristol, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 150 N Main St offers drive-thru service 24/7.