Dunkin'

3.8
731 reviews

Business Details

15 Pine St, Bristol, CT
06010, United States
(860) 589-5899
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bristol, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15 Pine St, Bristol, CT
06010, United States

Hours

Reviews

3.8
731 reviews
5 stars
349
4 stars
163
3 stars
82
2 stars
33
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Management Issues

Several reviews highlighted poor management practices, including understaffing and lack of employee training.

Food Quality

While some customers enjoyed the food and coffee, there were numerous complaints about incorrect orders and food not being prepared properly.

Cleanliness

The cleanliness of the store was often criticized, with reports of dirty conditions and poorly maintained facilities.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • JW
    Julieanne Wilkin
    1 day ago
    5.0
    I put in a mobile order and they made my order so fast I was like dang I just put it in it’s gonna be half cold but it wasn’t. I always appreciate and remember when a dunkin actually heats their food to an appropriate temperature.
  • MG
    M Guzman
    Jan 13, 2026
    1.0
    Always order cinnamon raisin bagel w/strawberry cream cheese, today I was chewing like piece of cardboard it was so old that I throw it in the garbage.
  • EO
    Erica Onofrio
    Dec 7, 2025
    2.0
    Disorganized. Long wait times. Poorly managed.
  • MC
    Meranda Crelan
    Nov 29, 2025
    1.0
    Stopped here after being up since 4 a.m from black Friday shopping..this was my 3rd Dunkin store from that day..the previous store made my drink wrong maybe 30 mins prior to me going to this Dunkin..I didn't realize it tho since it was a hot drink that was TOO HOT to drink right away..but my kids texted and asked me to bring breakfast home so that's how I ended up at the pine Street store..I ordered sandwiches and a donut for the kids and asked them if they could fix the drink I got from the previous Dunkin and I was told NO..that the manager said it wasn't from one of their stores..( it was the store going towards target still in Bristol).. honestly it shouldn't matter either way..if a hot chocolate is worth more than helping a customer (that also spent money here didn't just ask for my drink to be remade) then I certainly will not be back to this location..Rich, do better with ur mangers people skills cuz this was wrong smh
  • HH
    Hunter
    Nov 19, 2025
    5.0
    Ever since Darcy took over and the beautiful Reno of the whole store the energy changed for the better! I love how lovely the staff is and how Darcy recognized me from East Main and knew my order! I love how she manages and doesn’t cut anyone slack to anything ! Give her the energy you want to be treated with!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bristol, CT?

Dunkin' in Bristol, CT is open 24 hours a day, 7 days a week, from midnight to 11:59 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch meals, ideal for any time of the day.

Brand Certified Facts from Dunkin'

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Certified February 01, 2026Yext Knowledge Graph
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