Chipotle Mexican Grill

3.2
269 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Bristol is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1444 Farmington Ave, Bristol, CT
06010, United States

Hours

Reviews

3.2
269 reviews
5 stars
106
4 stars
41
3 stars
19
2 stars
17
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice and poorly prepared items.

Cleanliness

The restaurant was often noted as dirty, with overflowing trash and unclean tables.

Portion Sizes

Numerous customers expressed dissatisfaction with small portion sizes compared to other locations.

Positive Experiences

Despite the issues, some customers praised friendly staff and enjoyed the food when it was prepared correctly.
  • TT
    Timothy Torres
    Jan 4, 2026
    2.0
    I ordered a large chips and guac. Got hardly any guac in the large cup. Couldn’t believe it when I got home.
  • JN
    James Nobitz
    Jan 3, 2026
    2.0
    I don't go to Chipotle very often only because it's out of my way. I really wanted to try the carne asada steak so I ordered the bowl, chicken burrito, side of chicken and a crispy chicken taco. Everything was good except for the steak, it was awful! I couldn't chew 75% of it, see pics, full of grizzle. I'll go back in time but I will never try the steak again. Employee was friendly and ordering ahead on the app was convenient and simple.
  • ES
    Eddy Siriphongsavath
    Nov 26, 2025
    1.0
    Picked up my order from drive thru. Got home and opened it to both bowls being incorrectly made. The order is on top of each bowl how can it possibly be made completely wrong? Can’t trust the employees to order online anymore and it wasn’t the first time.
  • BG
    Brian Grom
    Nov 18, 2025
    4.0
    First time ordering online here. Order was ready when pickup said ready. Staff was very friendly even though they were packed. She gave me my bags and got home and everything was there and food was delicious. Will for sure order from this one again and hope to have the same experience.
  • EG
    Edward Gonzalez
    Nov 9, 2025
    1.0
    Very slow waiting almost 20 min for a small order

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Bristol offer?

Chipotle Bristol offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Bristol?

Chipotle Bristol is open every day from 10:45 AM to 11:00 PM.