American Steakhouse, with locations in Bridgeport, and Norwalk CT, has been a family favorite since it first opened its doors in 1978. Dine at any of these locations and enjoy a delicious meal in a comfortably casual atmosphere. At American Steakhouse, you’ll receive fast and quality service while you enjoy a delicious meal in a comfortably casual atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.