Wendy's

3.6
570 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1016 W. Main St, Branford, CT
06405, United States

Hours

Reviews

3.6
570 reviews
5 stars
218
4 stars
121
3 stars
111
2 stars
40
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude or unprofessional staff, with frequent order mistakes and long wait times.

Food Quality

Customers expressed dissatisfaction with cold or improperly prepared food, including stale fries and incorrect orders.

Positive Experiences

Some reviews highlighted friendly service and good food, particularly praising specific menu items like the Biggie Bags and breakfast options.

Pricing Concerns

Several customers noted that prices felt high for the quality of food received, with complaints about extra charges for sauces.
  • CM
    Craig Miller
    Nov 30, 2025
    2.0
    Cold fries, no condiments and server was cold and unfriendly.. this Wendy's has gone to the dumps!!
  • RW
    Rob W
    Nov 29, 2025
    1.0
    Corporate Wendy's you really out here charging customers for extra sauce when hey order nuggets? A 1.6 billion dollar company charging for extra sauce? Laughable. I'll never order again on literal principle. Thankfully the girl is sweet at the window or id just ask for a full refund. Literally laughable. Imagine being so stingy and doing so badly you out here charging for sauce when TBell will fill your bag and ask if you need more.. I lost my appetite for this poor person food. Laughable wendys corporate, laughable.
  • MW
    michael wyshywaniuk
    Nov 20, 2025
    5.0
    Great service
  • EE
    Elijah
    Nov 15, 2025
    2.0
    Ordered and charged for a speciality burger and received a completely different ($3 cheaper) burger
  • PE
    Paul Etes
    Oct 24, 2025
    1.0
    Used to come here all the time and get my usual order, cheese fries and 10 piece honey bbq saucy nuggs. Came back recently and to my horror, they no longer sell saucy nuggs. It can’t be that hard to take the sauce that they already sell and simply put it on the chicken, but they still refuse to do it. Another time, I saw a manager scolding an employee at the drive through window, they weren’t even pulled away. Another time I was entering the drive through and saw an implored vomiting in the field. Additionally, they consistently forget to give me items that I order. I will return because I can not live without Wendy’s, but I will do so very begrudgingly.

Frequently Asked Questions About Wendy's

Is Branford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's in Branford, CT?

Wendy's in Branford, CT is open daily from 7:00 AM to 2:00 AM.