Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Feedback indicates a mix of friendly service and unprofessional behavior from staff.
Food Quality
Customers expressed dissatisfaction with food freshness and temperature, with some noting improvements.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions.
Pricing
Several reviews highlighted concerns about high prices for fast food.
EE
Elijah
Nov 15, 2025
2.0
Ordered and charged for a speciality burger and received a completely different ($3 cheaper) burger
PE
Paul Etes
Oct 24, 2025
1.0
Used to come here all the time and get my usual order, cheese fries and 10 piece honey bbq saucy nuggs. Came back recently and to my horror, they no longer sell saucy nuggs. It can’t be that hard to take the sauce that they already sell and simply put it on the chicken, but they still refuse to do it. Another time, I saw a manager scolding an employee at the drive through window, they weren’t even pulled away. Another time I was entering the drive through and saw an implored vomiting in the field. Additionally, they consistently forget to give me items that I order. I will return because I can not live without Wendy’s, but I will do so very begrudgingly.
MS
Mandie Sepulveda
Jul 28, 2025
1.0
Once i got to the window, the white guy covered in tattoos was cursing, they messed up my order and charged me for more than i asked and they blamed the spanish guy and then the spanish guy goes “what i dont understand Americans” forgot to even give me the sodas cause they were all just cursing at eachother. Extremely unprofessional people up in there.
CF
Charles Farricielli
Jul 10, 2025
5.0
We love this particular Wendy’s because the service people are always so friendly and helpful. I take my granddaughter there because she loves the kids meal with 4 chicken nuggets. I usually get a chocolate frosty and a double cheeseburger
I would recommend for anyone with kids
SJ
Shae Jacobson
Jun 24, 2025
1.0
If I could give it a 0 I would there is never anyone that answers phone there !!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Branford, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Branford, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 488-9136.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Branford Wendy’s serve breakfast?
Yes, this Wendy’s location in Branford, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Branford, CT?
Wendy's in Branford, CT is open daily from 7:00 AM to 2:00 AM.
Does Wendy's in Branford have a drive-through service?
Yes, this Wendy's location offers drive-through service during its operating hours from 7:00 AM to 2:00 AM every day.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or mobile app. The Wendy's app is available on the Apple App Store for quick ordering.
Does the Branford Wendy's serve breakfast?
Yes, this Wendy's location in Branford serves breakfast. You can find breakfast combos, sandwiches, coffee, and sides on their menu.
What payment methods does Wendy's in Branford accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is Wendy's in Branford currently hiring?
To find current job openings at this Wendy's location, visit the Wendy's Careers page and search for Branford, CT. If there are no listings at present, check back regularly.
How can I provide feedback or contact Wendy's Branford with questions?
You can provide feedback via Wendy's Customer Care Live Chat or call 888-624-8140. For location-specific feedback, call (203) 488-9136 or visit their contact page.
Where is Wendy's located in Branford, CT, and what nearby places can I visit?
Wendy's is located at 1016 W. Main St, Branford, CT 06405. Nearby, you can visit Walgreens pharmacy, Big Y World Class Market grocery store, and the Branhaven Plaza shopping center for convenient errands before or after your meal.
Are there any nearby automotive services close to Wendy's Branford?
Yes, nearby automotive services include Town Fair Tire, Shoreline Auto Sales, and WrenchRite Automotive, which are helpful if you need car repairs or tire services during your visit.
What local services and shops are near Wendy's at 1016 W. Main St?
Nearby you can find services like Western Union for money transfers, Jenny Craig Weight Loss Center for health programs, and Supercuts for hair styling, making it convenient to combine errands with your Wendy's visit.