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Brand Certified

Wendy's

3.6
(571 reviews)

Business Details

1016 W. Main St, Branford, CT
06405, United States
(203) 488-9136

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1016 W. Main St, Branford, CT
06405, United States

Hours

Reviews

3.6
571 reviews
5 stars
218
4 stars
121
3 stars
112
2 stars
40
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and incompetence.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals while others received cold or poorly prepared food.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and inviting atmosphere, while others reported unprofessional behavior from staff.
  • EM
    Epifany Meeks
    Jan 31, 2026
    3.0
    I did not go inside the store. The outside looked fine. It was not dirty. The customer service was fine. We asked for extra crackers, did not receive our extra crackers We asked for cheese on both of our chilies did not receive our cheese on both of our chilies Couldn’t follow simple instructions, but the food was fine.
  • TF
    The Frenchiest Fry
    Jan 18, 2026
    1.0
    The price of biggie bags went up 2 times so far this year and it hasn’t even been 2 months yet. A JBC 4 for 4 used to be $4 not even 3 years ago. Now a cheeseburger biggie bag was 4.44 in December last year. It went up to $5 in January, to now $6 for everything, from a cheeseburger to a double stack. Now that is far from a fair deal, and seems excessive. The only reason I went there was because of the fair price, now I don’t have much of a reason to. I guess it’s a good push to eat healthier rather than trying to get something quick.
  • CM
    Craig Miller
    Nov 30, 2025
    2.0
    Cold fries, no condiments and server was cold and unfriendly.. this Wendy's has gone to the dumps!!
  • MW
    michael wyshywaniuk
    Nov 20, 2025
    5.0
    Great service
  • EE
    Elijah
    Nov 15, 2025
    2.0
    Ordered and charged for a speciality burger and received a completely different ($3 cheaper) burger

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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