Wendy's

3.6
567 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1016 W. Main St, Branford, CT
06405, United States

Hours

Reviews

3.6
567 reviews
5 stars
218
4 stars
121
3 stars
110
2 stars
39
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Feedback indicates a mix of friendly service and unprofessional behavior from staff.

Food Quality

Customers expressed dissatisfaction with food freshness and temperature, with some noting improvements.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions.

Pricing

Several reviews highlighted concerns about high prices for fast food.
  • EE
    Elijah
    Nov 15, 2025
    2.0
    Ordered and charged for a speciality burger and received a completely different ($3 cheaper) burger
  • PE
    Paul Etes
    Oct 24, 2025
    1.0
    Used to come here all the time and get my usual order, cheese fries and 10 piece honey bbq saucy nuggs. Came back recently and to my horror, they no longer sell saucy nuggs. It can’t be that hard to take the sauce that they already sell and simply put it on the chicken, but they still refuse to do it. Another time, I saw a manager scolding an employee at the drive through window, they weren’t even pulled away. Another time I was entering the drive through and saw an implored vomiting in the field. Additionally, they consistently forget to give me items that I order. I will return because I can not live without Wendy’s, but I will do so very begrudgingly.
  • MS
    Mandie Sepulveda
    Jul 28, 2025
    1.0
    Once i got to the window, the white guy covered in tattoos was cursing, they messed up my order and charged me for more than i asked and they blamed the spanish guy and then the spanish guy goes “what i dont understand Americans” forgot to even give me the sodas cause they were all just cursing at eachother. Extremely unprofessional people up in there.
  • CF
    Charles Farricielli
    Jul 10, 2025
    5.0
    We love this particular Wendy’s because the service people are always so friendly and helpful. I take my granddaughter there because she loves the kids meal with 4 chicken nuggets. I usually get a chocolate frosty and a double cheeseburger I would recommend for anyone with kids
  • SJ
    Shae Jacobson
    Jun 24, 2025
    1.0
    If I could give it a 0 I would there is never anyone that answers phone there !!!

Frequently Asked Questions About Wendy's

Is Branford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.