Taco Bell

3.4
471 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 960 W Main St in Branford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
960 W Main St, Branford, CT
06405, United States

Hours

Reviews

3.4
471 reviews
5 stars
166
4 stars
99
3 stars
69
2 stars
35
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff, particularly management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold items, missing toppings, and overall dissatisfaction with the taste.

Positive Staff Interactions

Despite the issues, several customers praised specific employees for their friendly and helpful service, indicating that staff performance can vary significantly.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues within the restaurant, including dirty counters and unsanitary conditions.

Value for Money

Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
  • DC
    Duy Creel
    2 days ago
    5.0
    Sometimes the frozen drink machine is broken or out of stock but can't fault them for it. Food is good and we eat here regularly
  • AL
    Abimael Luciano
    Dec 29, 2025
    1.0
    On Friday evening I place an order through the website for a single stake burrito. I went to the store to pick it up because it said it will be done in a few minutes since it's only one item I spent almost 45 minutes waiting for single burrito and inside the store was not busy at all they're busy focusing on the drive-thru instead of the customer inside a door I have several customer they have the food after me to pick up if I could see it on the screen I asked multiple time to the employees if I ordered ready since I ordered almost 45 minutes ago I couldn't get an answer back I don't think it's fair for a single burrito you have to wait 45 minutes. Maybe they went to kill the cow and cooking it.
  • EG
    Ethan Gutierrez
    Dec 28, 2025
    1.0
    On 12/28/25 at approximately 1:00 AM, I had an extremely negative experience at the Branford, CT location. I was assisted by the assistant manager (heavy set male, long hair, and lots of facial hair) whose behavior was completely unacceptable and unprofessional. From the moment we were served, his attitude was hostile and rude without any provocation. When I calmly and respectfully asked why he was treating us in such a manner, he escalated the situation and threatened to call the police on me and my friend. At no point were we disruptive, disrespectful, or doing anything that would warrant such a response. I am a frequent customer of this location and have never experienced treatment like this from any other employee. While poor behavior from a regular staff member would be concerning, the fact that this behavior came from an assistant manager is extremely troubling and reflects a serious lack of professionalism and leadership. This experience was disappointing and unacceptable, and I believe it warrants immediate attention. I hope this matter is taken seriously and addressed appropriately, as this type of behavior should not be tolerated, especially from someone in a management position.
  • MM
    Mark
    Dec 12, 2025
    1.0
    Don’t give complete orders. Faster service, but incomplete.
  • AS
    Adam Smith
    Nov 19, 2025
    3.0
    Let me tell you, this food gets you moving. It you have a colonoscopy set up, this can replace all the crappy stuff they tell you to drink. 2 tacos and a packet of secret sauce and your back door will oven like a flood gate.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell Branford?

The drive-through is open from 8:00 AM to 2:00 AM every day of the week.

Where is Taco Bell Branford located?

Taco Bell Branford is located at 960 W Main St, Branford, CT 06405, USA.