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Brand Certified

Chipotle Mexican Grill

3.5
(570 reviews)

About

Mexican Restaurant
Chipotle Branford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2 Commercial Pkwy, Branford, CT
06405, United States

Hours

Reviews

3.5
570 reviews
5 stars
234
4 stars
107
3 stars
58
2 stars
51
1 star
120

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, overflowing trash, and unsanitary bathrooms.

Customer Service

Many customers reported poor service, including rude staff, incorrect orders, and a lack of attention to customer needs.

Food Quality

While some customers enjoyed the food, many expressed disappointment with inconsistent portions, undercooked rice, and overcooked meat.

Management Issues

Several reviews pointed to a lack of effective management and oversight, leading to disorganized service and unclean conditions.
  • SW
    sepos workshop
    Feb 20, 2026
    5.0
    First time in a Chipotle and it was just acceptable nothing really stood out or surprised me it was a little greasy definitely better than most fast food but underwhelming over all
  • D1
    desivibe 1981
    Feb 19, 2026
    1.0
    poor customer service, this location needs major TLC.
  • HL
    H&B CLEANING SERVICES LLC
    Feb 11, 2026
    2.0
    Really bad service!! The guys there looks miserable the way they serve the food is annoying throwing and serving reluctantly.
  • JS
    Jamie Swint
    Feb 4, 2026
    1.0
    Filthy store ran by clueless and rude toddlers. Food is old and crusty and they look at you like you’re the problem when you ask to have fresh food that isn’t from the bottom of the pan that’s been sitting for hours lol. Store is dirty and the tables look like they haven’t been wiped down ever. Enjoy
  • DG
    Daniele Gargamelli
    Jan 28, 2026
    2.0
    Orders are never consistent. If I pay for double meat, I want to receive double meat, not half of the normal portion. Very disappointed

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Branford serve?

Chipotle Branford offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Branford?

Chipotle Branford is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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