Dunkin'

Reviews

• HP

  Hollie Pink

  2 days ago
  1.0
  As a regular customer, I expect friendly and respectful service when visiting Dunkin’. Unfortunately, this visit did not meet those expectations. I hope this issue can be addressed so that future customers receive better service.. Will not be visiting this location again!!
• NH

  Nolys Hidalgo

  Jan 13, 2026
  1.0
  Shakeera is the absolute worst in customer service. She is their opener. Do better girl, it's not my fault that is your job nor is it Dunkins. They hired you for customer service, learn the role or find one that better suits your personality cuz this one ain't it boo. Have the day you deserve.
• OR

  Omayra Diaz Rodriguez

  Dec 20, 2025
  1.0
  Never again I'm ordering from this place. The workers are very rude, very unprofessional. They dont care for the customers.
• BL

  Bianca LaShaii

  Dec 3, 2025
  2.0
  Review for Dunkin’ Donuts – Park Ave, Bloomfield CT I am genuinely disappointed by the consistent lack of professionalism at this Dunkin’ location. Unfortunately, it does not seem to matter what time of day you visit — the work ethic and customer service are noticeably lacking. Employees rarely acknowledge customers with a simple “hello,” “good morning,” or “thank you.” Instead of being attentive and respectful, many appear disengaged, uninterested in the job, and overly focused on their phones or personal conversations. Accuracy and care in preparing orders are inconsistent, and the attitude at the counter is often dismissive, as if the customers are an inconvenience. To be clear — I do not place all the responsibility on the young workers. The real issue appears to be lack of proper training and leadership. Many fast-food establishments once required job shadowing, hands-on learning across different shifts, and clear expectations of professionalism before an employee was left to manage customer orders alone. Training mattered. Respect and pride in the job mattered. At this location, it feels like employees are rushed into roles without guidance or accountability, resulting in poor service, incorrect orders, and a frustrating atmosphere for both staff and customers. I truly hope management and Dunkin’ corporate takes this seriously. Better hiring practices, structured training, and stronger leadership could make this store a place the community enjoys again. Customers notice when people care. We also notice when they don’t.
• DE

  Dadrian Ellington

  Nov 23, 2025
  5.0
  Great Sunday afternoon staff. My drink was well made & pleasantly served. Thank you!

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