Dunkin'

Reviews

• PF

  Paul Farrell

  Jan 31, 2026
  5.0
  FIVE STARS ISN'T ENOUGH -- for the Bethel, Ct Dunkin Donuts Team!! I want to publicly recognize the extraordinary compassion, humanity and professionalism shown by Bruno and the entire Dunkin Donut's team after my 98 year old father took a horrible fall in freezing 10 degree weather. From the very first moment, the team acted with urgency, calm and genuine care. They immediately called 911, clearly relayed emergency instructions, and stayed with us every step of the way. They brought ice, towels to control bleeding, and a jacket to keep him warm in the brutal cold. In a frightening and stressful moment, they brought reassurance, kindness and genuine comfort. Their quick thinking and empathy made a meaningful difference in his care and our peace of mind. I'd be neglectful if I didn't thank the Bethel Police Department and Emergency Responders for the rapid response and incredibly effective care. Together with the DD team, my dad was well on the way to recovery just moments after a horrific spill. Thank you all!
• AI

  Andrew Izzo

  Dec 7, 2025
  4.0
  Stopped here on the way home. This location has a drive-thru. Clean inside with friendly staff. It hit the spot on a cold morning. What made It better was that it was free because of accrued points. I would suggest signing up for the rewards program.
• TH

  Tori Haty

  Oct 22, 2025
  3.0
  I am always missing the add-ons in my order when making a mobile order. Add ons are extra charges so it would be nice if the specifics of my order would be paid attention to more.
• LM

  Lori-Jo McEwan Maisano

  Oct 14, 2025
  3.0
  This Dunkin just underwent a renovation. Well I had very bad service there this morning. I could barely hear the person taking the order, odd since it's a brand new renovated Dunkin only open less than 2 weeks since reno. I ordered a medium latte and a bottle of water. Got to the window the guy asked if I was the latte, I said yes. They bring me a large latte. I said I ordered a medium latte and a bottle of water. They said he charged you for a large latte and no water. Bottom line, I took the large and said forget the water since I hadn't been charged for it. Drove away, decided to check the cup. Large size cup only filled 2/3! So essentially they charged me for a large latte but gave me probably a medium sized latte in the large cup! They seriously need to get their act together! Service used to be way better there!
• AL

  Amanda Lein

  Jul 16, 2022
  5.0
  This is one of the best dunkins I've ever been to. Their donuts for whatever reason are always delicious and amazing. The staff is always friendly and greets you when you walk in. Enjoy!

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