Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 18 Wilbur Cross Hwy in Berlin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,012 reviews
5 stars
376
4 stars
215
3 stars
149
2 stars
68
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant problem with customer service.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared meals and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a dirty dining area.
Staffing Problems
Many reviews highlighted staffing shortages leading to slow service and overwhelmed employees.
Inconsistent Experience
Customer experiences varied widely, with some praising the food and service while others reported terrible experiences.
- SBSandra BurnsOct 18, 20255.0Yummy!!!!
- MDMehna DesaSep 16, 20251.0The staff is so rude and half the time they are out of everything. I don't understand why it takes so long for food to come out when you force customers to order their own food. The audacity to ask for a tip after ordering food myself and picking it up myself.
- MZMichael ZuckerSep 10, 20255.0I thoroughly enjoyed our local Taco Bell. Parking is abundant and has easy access. Their facility is clean and friendly. Their food is delicious. We RECOMMEND
- SJStefanie Rosario de jesusSep 7, 20251.0On 8/7/2025, I visited this location and had a very negative experience. A tall male employee at the front was extremely rude and aggressive. He closed the door in my face and said, “We are closed,” even though it was only 8:50 PM. I then went through the drive-thru, where the staff were also very rude and unprofessional. On top of that, the food was poorly prepared and served cold. Based on this experience, we will not be visiting this location again.
- MJMack JordanSep 4, 20254.0Food was good, had to go back due to a mess up on my tacos....
Frequently Asked Questions About Taco Bell / Pizza Hut
What are the drive-through hours at Taco Bell located at 18 Wilbur Cross Hwy, Berlin, CT?
The drive-through at Taco Bell is open daily from 8:00 AM to 2:00 AM.
What services does Taco Bell at 18 Wilbur Cross Hwy offer for ordering?
You can order online or through the mobile app for pick-up or delivery at this Taco Bell.
What are the payment methods accepted at Taco Bell in Berlin, CT?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What types of food and specialties can I find at the Taco Bell on Wilbur Cross Hwy?
They offer tacos, burritos, combos, breakfast items, drinks, sweets, and sides with specialties like Dollar Cravings and combos.
Does this Taco Bell location serve vegetarian options?
Yes, this Taco Bell serves vegetarian options.
Is there seating available at Taco Bell on 18 Wilbur Cross Hwy?
Yes, this location has seating available for dine-in customers.
Are families and children welcome at the Taco Bell in Berlin?
Yes, this Taco Bell welcomes families and children.
What nearby restaurants can I visit along with Taco Bell at 18 Wilbur Cross Hwy, Berlin?
Nearby you can find Pizza Hut and Chipotle Mexican Grill for additional dining options.
Are there any coffee shops close to Taco Bell on Wilbur Cross Hwy?
Yes, there are Starbucks locations nearby if you're looking for coffee before or after your meal.
What are some nearby stores or services customers might want to visit near Taco Bell at 18 Wilbur Cross Hwy?
Close to Taco Bell you can find stores like Burlington, Toys"R"Us, and services like Pep Boys automotive repair and Green Meadow Dental.