Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 18 Wilbur Cross Hwy in Berlin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,015 reviews
5 stars
379
4 stars
215
3 stars
149
2 stars
69
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staffing Issues
Numerous comments indicated that the location is often understaffed, leading to slow service and overwhelmed employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Customer Experience
While some customers praised friendly staff and good food, many expressed frustration with the overall experience, citing management and operational problems.
- MCMonica ChaudharyDec 16, 20252.0Ordered delivery today and got my food after an hour because of a lot of orders which is understandable but getting a crunchwrap with barely anything in it and getting a cheese quesadilla with barely any cheese isn't worth the money I spent. With this being my first crunch wrap supreme after hearing so many people saying how much they like them did not win me over. I got the bottom of the nachos bag I guess because my nachos are just little pieces and I paid extra for supreme tacos but these dont look supreme. I had this quality issue with this taco bell the last two times I ordered from them and gave one more chance and they proved to me that they just dont care. I worked at Taco bell before and i dont want to hear that because it is so busy they couldn't make my food the way it should be. The team I worked with made sure people got food with the proper amount of meat, vegetables, and sauce. Quality and care has definitely deteriorated.
- PCPernell ClemontsDec 9, 20255.0I used the drive thru, the guy who took my order was very polite and helpful. He had a great sense of humor and seemed very cool! I asked him what he like best on the menu and he advised me to get the grill chicken cheese burrito. He asked if I’d like to make it a combo, and I said yes! The next window is where it got even better, even the cook in the background had a great sense of humor, he said hey what’s up and said hey man have a great day. He passed over the bag to the guy in the window who took my order. They where all happy looking men enjoying their time at work. It made me smile! Good job guys. I didn’t get their names but ok posting a pic of my order number for verification and hopefully they are recognized for their great customer service.
- SBSandra BurnsOct 18, 20255.0Yummy!!!!
- MDMehna DesaSep 16, 20251.0The staff is so rude and half the time they are out of everything. I don't understand why it takes so long for food to come out when you force customers to order their own food. The audacity to ask for a tip after ordering food myself and picking it up myself.
- MZMichael ZuckerSep 10, 20255.0I thoroughly enjoyed our local Taco Bell. Parking is abundant and has easy access. Their facility is clean and friendly. Their food is delicious. We RECOMMEND
Frequently Asked Questions About Taco Bell / Pizza Hut
What are the drive-through hours at Taco Bell located at 18 Wilbur Cross Hwy, Berlin, CT?
The drive-through at Taco Bell is open daily from 8:00 AM to 2:00 AM.
What services does Taco Bell at 18 Wilbur Cross Hwy offer for ordering?
You can order online or through the mobile app for pick-up or delivery at this Taco Bell.
What are the payment methods accepted at Taco Bell in Berlin, CT?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What types of food and specialties can I find at the Taco Bell on Wilbur Cross Hwy?
They offer tacos, burritos, combos, breakfast items, drinks, sweets, and sides with specialties like Dollar Cravings and combos.
Does this Taco Bell location serve vegetarian options?
Yes, this Taco Bell serves vegetarian options.
Is there seating available at Taco Bell on 18 Wilbur Cross Hwy?
Yes, this location has seating available for dine-in customers.
Are families and children welcome at the Taco Bell in Berlin?
Yes, this Taco Bell welcomes families and children.
What nearby restaurants can I visit along with Taco Bell at 18 Wilbur Cross Hwy, Berlin?
Nearby you can find Pizza Hut and Chipotle Mexican Grill for additional dining options.
Are there any coffee shops close to Taco Bell on Wilbur Cross Hwy?
Yes, there are Starbucks locations nearby if you're looking for coffee before or after your meal.
What are some nearby stores or services customers might want to visit near Taco Bell at 18 Wilbur Cross Hwy?
Close to Taco Bell you can find stores like Burlington, Toys"R"Us, and services like Pep Boys automotive repair and Green Meadow Dental.