A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers consistently noted that the store is clean and well-maintained.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported to be rude and unapproachable.
Product Availability
Many customers expressed frustration with the inconsistent availability of products, particularly in the deli and bakery sections.
Pricing
Several reviews highlighted that prices are perceived as high compared to competitors, leading some customers to seek alternatives.
Self-Checkout Issues
Customers frequently reported problems with self-checkout machines, including long wait times and unhelpful staff during checkout.
TJ
tyson james
Jan 3, 2026
5.0
I have lived in Berlin for over 16 years. I’ve never had any issues here and just recently I realized I didn’t have my strawberries or my spring mix for my rabbit when I got home. It wasn’t until a couple days later that I went to the service desk with my Trump hat and the teller had purple hair and I said oh great here we go she’s not gonna honor my order and I’m gonna have to get supervisors involved, but in fact, she honored my receipt gave me a store credit for my raspberries and spring mix and I was very happy and the rabbit was as well .
JD
Jon Doolittle
Dec 24, 2025
5.0
Clean well set up and very friendly staff!!
KH
kelsey hale
Dec 13, 2025
1.0
Awful smell continues to be present near the deli and fish area. Do not use their deli. Every time we do the meat and cheese Is sliced horribly either shredded or to the point where we can’t separate the cheese slices from each each other.
Recently ordered a half pound of ham - It was shredded to pieces - See picture below
AD
albert denardo
Dec 7, 2025
5.0
A nice clean store and well stocked especially the the produce section. Prices are what they are just like every other store but the service is excellent 👍.
What are the operating hours for Stop & Shop in Berlin, CT?
Stop & Shop in Berlin, CT is open Monday through Saturday from 7:00 AM to 10:00 PM and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.
What is the address and contact number for Stop & Shop in Berlin?
Stop & Shop is located at 1135 Farmington Avenue, Berlin, CT 06037. You can reach them by phone at +1 860-828-0276.
How can I earn and redeem rewards at Stop & Shop?
Stop & Shop has a GO Rewards loyalty program that provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What additional services does Stop & Shop offer?
Services at Stop & Shop include flu vaccinations, bank services via People's United Bank, Peapod online shopping, SCAN IT! Mobile, RedBox rentals, UPROMISE rewards, Western Union money transfers, Order It! online ordering, and Coinstar kiosks.
Where can I find ATM or currency exchange services near Stop & Shop?
Nearby currency exchange and ATM services include Coinme and Western Union, both offering convenient financial services close to Stop & Shop.
Are there any nail salons near Stop & Shop?
Yes, Tiffany Nails and Spa, Lukas nails, Belle Nails, and US Nails are all nearby nail salons you can visit close to Stop & Shop.
What dining options are available around Stop & Shop?
Dining options nearby include East Tokyo Restaurant for sushi and Japanese cuisine, Bill's Farmington Ave Pizza for Italian food, Seven Moons Thai Cuisine for Thai dishes, and Dunkin' for coffee and donuts.
Does Stop & Shop participate in any community programs?
Yes, Stop & Shop is committed to fighting hunger through its School Food Pantry Program, ensuring students do not go to school hungry in their communities.
How can I find Stop & Shop online or on social media?
You can visit Stop & Shop's website at https://stores.stopandshop.com/ct/berlin/1135-farmington-avenue or find them on Facebook at https://www.facebook.com/379477699078967 (username: StopandShopFarmingtonAvenueBerlinCT).