Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
942 reviews
5 stars
386
4 stars
211
3 stars
156
2 stars
66
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Cleanliness
Some customers praised the cleanliness of the location, while others noted it was dirty and poorly maintained.
Customer Experience
Mixed reviews on customer service, with some praising friendly staff and others highlighting rude interactions.
- JJJessica3 days ago5.0Clean restaurant fast service get the McDonald's app from r the best deals
- TDTim DemerchantJan 3, 20265.0Would of exceeded 5⭐..Unfortunately I had a $30 Mcd's Gift Card...Mia the frond-end/curbside.Polite &have worked at Mcd's.P.I.C.- couldn't scan,Mia tried & a higher up came over & call the 1-(877) # on back..Why couldn't it be put in manually the #'s were ledgiable .If anything I'd think the Mcd's System,would of advanced- not - the opposite ..Just simply ,maybe it was busy & i.d.k.- If I could call ,it seems as if -( no effort).
- JFJerilyn FleckDec 4, 20251.0I waited curbside for 15 minutes just for a cheeseburger and coffee. I went inside and it wasn't even busy. I haven't had any problem in the past. But this was awful.
- JSJake SargisNov 19, 20254.0one time I had to wait a hour
- KFKeara FigueroaOct 31, 20251.0The way it was package & whatever soaked my bag caused almost my whole meal to hit the floor. Also almost forgot my happy meal. Shitty service.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Berlin on weekdays and weekends?
McDonald's Berlin is open every day from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 12:00 AM (midnight).
Can I order food delivery from McDonald's Berlin?
Yes, McDonald's Berlin offers delivery service every day from 5:00 AM to midnight. You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What types of payment does McDonald's Berlin accept?
McDonald's Berlin accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Berlin provide any special services or offers?
They offer services such as Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi. You can also earn rewards with MyMcDonald's Rewards program.
Where is McDonald's Berlin located?
McDonald's Berlin is located at 185 New Britain Road, Berlin, CT 06037, USA.
Is there a McDonald's app available to order food from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby medical services are located close to McDonald's Berlin?
Nearby medical services include Solano Medical, New Britian Professional Services, ProHealth Physicians, Solano Medical, and Hartford HealthCare Medical Group.
Are there other dining options near McDonald's Berlin?
Yes, nearby dining options include Happy Garden (Chinese restaurant), Baltic Restaurant (Polish cuisine), Burger King (fast food), Dunkin' (coffee shop), and Portofino's (Italian restaurant and pizza).
What nearby amenities might be useful for a customer visiting McDonald's Berlin?
Customers might find nearby places such as CITGO gas station and convenience store, RockItCoin Bitcoin ATM for financial services, and several hair and beauty salons including Studio 10 Hair & Nail Salon and Soulstice Salon LLC.