Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
934 reviews
5 stars
380
4 stars
211
3 stars
156
2 stars
65
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food is inconsistent, with reports of cold, stale, or reheated items, as well as some positive mentions of fresh food.
Cleanliness
Some customers noted that the location is clean and well-maintained, while others reported dirty conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived declines in food value and quality.
- JSJake Sargis5 days ago4.0one time I had to wait a hour
- KFKeara FigueroaOct 31, 20251.0The way it was package & whatever soaked my bag caused almost my whole meal to hit the floor. Also almost forgot my happy meal. Shitty service.
- JRJuan RoblesOct 22, 20251.0How are you guys serving half slices of cheese and the fish is much smaller the bun. Over $5 for this sandwich only and this is what I'm getting...... On top of that the fish was old and spongy. If you order, plz order it fresh.
- JFjoesph francisOct 11, 20251.0I pulled up into McDonald's cuz I had an Uber order first off they didn't have my order because it wasn't breakfast also I had ordered on mobile and because I ordered through the drive-thru I had to go through the drive-thru but they had me sit inside for 10 minutes before they told me that. While I was waiting inside for 10 minutes I asked for a water cup and she said oh we have to charge for that so they charged me $1.92 for a water cup and the manager was rude to the worker! And to add been here for 15 minutes already and now they told me I have to park so they can give me my order because it's a big order I ordered three cheeseburgers and a chicken sandwich 25 minutes ago on my way here
- BWBrittany WiliamsAug 15, 20255.0I visited this McDonald’s and I have to say it’s the cleanest one I’ve seen compared to other locations nearby. From the moment I walked in, the service was outstanding everyone was friendly, fast, and welcoming. I especially want to highlight a young man named Luis, who not only took my order with a great attitude but also personally brought my food to my table—something you don’t see every day and a true example of great customer service. I also want to recognize the rest of the staff, because the whole atmosphere was pleasant, the service was quick, and the restrooms were spotless. Definitely an experience worth coming back for. Thank you for the amazing service
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Berlin on weekdays and weekends?
McDonald's Berlin is open every day from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 12:00 AM (midnight).
Can I order food delivery from McDonald's Berlin?
Yes, McDonald's Berlin offers delivery service every day from 5:00 AM to midnight. You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What types of payment does McDonald's Berlin accept?
McDonald's Berlin accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Berlin provide any special services or offers?
They offer services such as Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi. You can also earn rewards with MyMcDonald's Rewards program.
Where is McDonald's Berlin located?
McDonald's Berlin is located at 185 New Britain Road, Berlin, CT 06037, USA.
Is there a McDonald's app available to order food from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby medical services are located close to McDonald's Berlin?
Nearby medical services include Solano Medical, New Britian Professional Services, ProHealth Physicians, Solano Medical, and Hartford HealthCare Medical Group.
Are there other dining options near McDonald's Berlin?
Yes, nearby dining options include Happy Garden (Chinese restaurant), Baltic Restaurant (Polish cuisine), Burger King (fast food), Dunkin' (coffee shop), and Portofino's (Italian restaurant and pizza).
What nearby amenities might be useful for a customer visiting McDonald's Berlin?
Customers might find nearby places such as CITGO gas station and convenience store, RockItCoin Bitcoin ATM for financial services, and several hair and beauty salons including Studio 10 Hair & Nail Salon and Soulstice Salon LLC.