Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
237 reviews
5 stars
87
4 stars
36
3 stars
28
2 stars
13
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect food preparation.
Wait Times
Long wait times in the drive-thru were frequently mentioned, with some customers waiting over 30 minutes.
Food Quality
Several reviews noted inconsistent food quality, with complaints about burnt items and food not being fresh.
Staff Attitude
There were multiple mentions of staff having a negative attitude, impacting the overall customer experience.
- AEAnnah EmOct 4, 20251.0Terrible customer service and they charged me incorrectly
- MCMonica ChaudharySep 13, 20252.0So sad how much quality and service has lowered. Placed an order ahead order to pick up in drive thru. 6 donuts- all right, 2 hash browns- correct. Chipotle hash browns- i thought there supposed to be bacon pieces so it can be easily eaten...not 2 full bacon thrown on top, 2 bacon topped avocado toast- again i thought there was supposed to be bacon pieces, not full piece of bacon and only one had bacon, Medium iced matcha- not even a full cup, lastly a bacon egg and cheese warmed croissant that they forgot about so they asked what sandwich it was again and so I told her bacon egg and cheese on a croissant warmed and we got a egg and cheese croissant in just a minute and a half.... probably was made for someone else and given to us. They had more than enough time to go thru the order and make sure it was correct but I guess food place employees dont really care about quality and service anymore.
- VIVanessa IrizarryJun 6, 20255.0They put a glazed munchkin on top of the pup cup, was a first for my pup and he enjoyed it 😁
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Berlin, CT?
Dunkin' in Berlin, CT, is open every day from 5:00 AM to 7:00 PM.
Does Dunkin' in Berlin, CT, offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new holiday drinks are available at Dunkin' during the holiday season?
Try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order Dunkin' products ahead using an app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What meals does Dunkin' serve at this Berlin location?
Dunkin' serves breakfast, brunch, and lunch.
What types of food and beverages is Dunkin' known for at this location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does the Berlin Dunkin' location have a drive-thru and Wi-Fi?
Yes, this location offers a drive-thru and free Wi-Fi for customers.
Are there nearby health and medical services close to Dunkin' in Berlin, CT?
Yes, nearby medical providers include Elizabeth Solano, MD, Anshu S. Kumar DDS, Berlin Family Dental, and Hartford HealthCare Medical Group, among others, making it convenient for medical appointments before or after visiting Dunkin'.
What food and dining options are near Dunkin' at 223 New Britain Rd?
Nearby restaurants include Baltic Restaurant (Polish cuisine), Happy Garden (Chinese), and Portofino's (Italian and pizza), offering you a variety of dining choices nearby Dunkin'.
Which nearby businesses could be useful for personal care while visiting Dunkin'?
Nearby personal care services include Barbie Nails (nail salon), Sculptures Salon (hair salon), Studio 10 Hair & Nail Salon, and Amenta's Barber Shop, so you can combine your coffee run with a grooming appointment.