Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
207 reviews
5 stars
82
4 stars
36
3 stars
26
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Speed of Service
Service speed is a significant concern, with numerous reviews highlighting slow drive-thru and in-store service.
Cleanliness
The location is generally noted for being clean, which some customers appreciated.
Product Quality
Inconsistency in product quality, particularly with coffee and food items, was frequently mentioned.
- MEMicaela Elizabeth5 days ago5.0I got the nicest customer service today that I have ever received in this location in the past decade. It was a Wednesday around 1 o’clock. Whoever was working the drive-through window they were absolutely pleasant, and my drink was made phenomenally!!!
- NPNatalia PerezNov 1, 20251.0Slow , I sat im their drive thru for 25 mins.
- UKumayma khanJul 20, 20251.0I’ve been coming here since I was little and I have SEEN the service go down. I’m not usually one to write reviews when I don’t like a place but I’m actually beyond disappointed. I believe her name was Les Marie. I could be wrong about the name but that’s what was written on the receipt. She had long ombré nails. I was super sweet in the beginning, even complimented her nails but was met with an annoyed and cold “thank you” which I didn’t mind. What I did mind was that I ordered two things and one of them were hasbrowns and I literally saw her charge me but when I went up to the window I think she literally removed it and I had to come back around and I didn’t mind paying for them but initially they were charged on the screen. Super rude manners and I get if you’re overwhelmed or having a bad day but that doesn’t mean you take it on your customers. super rude lol.
- RZRobert ZajacJul 19, 20251.0Ordered hot coffee in drive thru. Grabbed and ran due to an appt. Go to sip coffee and it's ice cold. Nothing worse. Did not have time to go back. Waste of $4.
- KKKimberly “Kimmi”Jan 12, 20215.0I went on break from work and placed multiple orders for myself and co workers. I received prompt service and NOT one order was messed up!! Great job 👍👍
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Berlin, CT?
Dunkin' in Berlin, CT is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' offer breakfast and lunch meals?
Yes, Dunkin' serves breakfast, lunch, and brunch.
Can I order Dunkin' items for delivery or curbside pickup?
Dunkin' offers delivery service but does not have curbside pickup; you can also order ahead using the Dunkin' app for a fast grab and go experience.
What are some of the signature drinks available this holiday season at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What kind of food and beverages does this Dunkin' location specialize in?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' in Berlin, CT?
Yes, this Dunkin' location has a drive-thru for convenient service.
How can I place an order at Dunkin'?
You can order at Dunkin' using their mobile app, online order links, or via the drive-thru for quick service.
Are there any nearby places where I can relax or get beauty treatments near Dunkin'?
Near Dunkin', you can visit Blooming Spa & Nails or Hair creations by Deidra Plourde for beauty and spa services to relax before or after enjoying your meal.
What nearby dining options are available around Dunkin' in Berlin, CT?
Nearby dining options include Seven Moons Thai Cuisine and Ramen-Ya, perfect for exploring different foods after your visit to Dunkin'.
Where can I find financial and banking services close to Dunkin'?
TD Bank and Unbank Bitcoin ATM are nearby for your banking and financial needs, making it convenient to handle your errands along with your Dunkin' visit.