Brand Certified
Dunkin'
3.4(207 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1113 Farmington Avenue, Berlin, CT
06037, United States
Certified by Dunkin' • Feb 22, 2026
(860) 828-0083
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
207 reviews
5 stars
83
4 stars
36
3 stars
26
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and professional staff, others reported rude behavior and poor service.
Order Accuracy
Many customers expressed frustration with incorrect orders, with reports of items missing or wrong, leading to disappointment.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Cleanliness
The location is noted for being clean, which some customers appreciated, contrasting with their experiences at other Dunkin' locations.
Product Quality
There are complaints about the quality of food and drinks, including cold coffee and burnt items, affecting overall satisfaction.
- CCCris “Sunrise” Crosby4 days ago5.0It's so nice to drive up and have a very pleasant experience with many random employees or staff members that are courtesy, welcoming, professional. My husband comes to the drive thur and they adress him with his name . Tonight on 2/21/2026 , Jeremiah's has been one of those who makes you happy to stopped by. The coffee was excellent as with the service. Lately this location with Jeremiah's and some of the others, makes it worth it .
- MEMicaela ElizabethJan 7, 20265.0I got the nicest customer service today that I have ever received in this location in the past decade. It was a Wednesday around 1 o’clock. Whoever was working the drive-through window they were absolutely pleasant, and my drink was made phenomenally!!!
- NPNatalia PerezNov 1, 20251.0Slow , I sat im their drive thru for 25 mins.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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