Brand Certified
Dunkin'
3.5(194 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2005 Berlin Turnpike, Berlin, CT
06037, United States
Certified by Dunkin' • Feb 22, 2026
(860) 828-5885
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
194 reviews
5 stars
88
4 stars
31
3 stars
15
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and poor food quality, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the establishment.
Management Changes
Feedback indicated that recent management changes have led to improvements in service and staff morale at some locations, while others have seen a decline.
Service Speed
Customers frequently complained about slow service and long wait times, particularly during peak hours.
- AKange kNov 20, 20251.0Ordered toasted sandwich. Bagel never made it to any toaster. Went back and the kid working was great about it but I guess it would be the manager started screaming about "well she ordered a sandwich 11 minutes ago, if she wants a hot one she should make it at home". I did a mobile order from the gas pump at the same location. Totally unprofessional and DD needs to train there management better. Will never go back to this establishment again. There is a reason more and more people are turning to Starbucks.
- NKNagesh KamannaOct 21, 20255.0My friend favourite place to eat all the sweet item
- LTLeona TravisMay 21, 20215.0Incredibly fast drive thru!!! Love the staff here, and the food is great!!
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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