Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
389 reviews
5 stars
188
4 stars
85
3 stars
45
2 stars
17
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, many reported poor service, long wait times, and lack of acknowledgment.
Wait Times
Numerous reviews highlighted excessively long wait times in the drive-thru, with some customers waiting over 30 minutes even when not busy.
Order Accuracy
There are frequent complaints about incorrect orders and inconsistent food quality, with some customers receiving wrong items or poorly prepared food.
Cleanliness
Several customers noted that the facility is clean and well-maintained, contributing positively to their experience.
Food Quality
While some customers enjoyed their food and drinks, others reported issues with burnt coffee and poorly made food items.
- WCWilliam ColakOct 22, 20255.0Very friendly service. No wait
- FVF VJun 28, 20251.0Was there last night friday around 5:30, whoever was working there needs more training in customer service, there was only one car in front of me and she just let me sit there not saying ill be right with you, im saying hello no amswer, the second time i said hello she goes be right with you! Poor customer service is all I can say, I left didn't even order and don't think il be coming back to this store again.
- APAna ParkJun 26, 20255.0Great service
- AWAaron WhiteJun 17, 20252.0Understaffed in the AM, long wait times.
- CBCecilia BrucelisFeb 26, 20255.0Love My DUNKIN DONUTS
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Berlin, CT?
Dunkin' in Berlin, CT is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' in Berlin offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery service, but does not provide curbside pickup.
What new holiday drinks does Dunkin' have this season?
This holiday season, try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead at Dunkin' Berlin for a fast grab and go experience?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab and go experience or via their website and app links.
What types of meals does Dunkin' Berlin serve?
Dunkin' Berlin serves breakfast, lunch, and brunch meals, including espresso, coffee, breakfast sandwiches, and donuts.
Does Dunkin' Berlin have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient ordering.
Is Dunkin' Berlin family-friendly and do they welcome children?
Yes, Dunkin' Berlin welcomes families and children and offers vegetarian options as well.
Where is Dunkin' Berlin located exactly?
Dunkin' Berlin is located at 1100 Berlin Turnpike, Hartford, Berlin, CT 06037, USA.
What nearby places can I visit before or after going to Dunkin' Berlin?
Nearby places include the Berlin Free Library, United States Postal Service post office, SalonCentric hair salon, and Compassionate Care Veterinary Hospital, making it convenient to run errands or visit community spots before or after your Dunkin' visit.
How can nearby services like the United States Postal Service help during a trip to Dunkin'?
If you need to mail a package or handle postal services, you can conveniently visit the nearby United States Postal Service location right by Dunkin', making your trip efficient for multiple errands.