Business Details
About
Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
263 reviews
5 stars
140
4 stars
53
3 stars
17
2 stars
21
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service, including rude staff and incorrect orders, leading to customer dissatisfaction.
Food Quality
While many customers praised the bagels and sandwiches, there were complaints about inconsistent quality and missing items in orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the store, including dirty floors and bathrooms, which negatively impacted the dining experience.
Staff Performance
Some staff members received positive mentions for their friendliness and helpfulness, but management was criticized for being unprofessional and disrespectful.
Atmosphere
Customers noted that the dining area was uncomfortable due to heat and poor ventilation, with some expressing disappointment over the closed dining room.
- RRRobert RolandDec 24, 20251.0These people are not competent. We ordered bagels 2 days in advance. When we went in to pick up the order, they informed us that they had run out of several of the flavors that we ordered. They did not get the order ready, they just filled the bag when we went to pick them up! That is the whole reason we ordered in advance!!!! To add insult to injury, they were not even apologetic nor did they indicate that they thought this was a problem. I had been going to Brueggers 1-2 times a week for a bagel sandwich. They have lost a customer and I will be telling everyone how screwed up they are
- AGAndrae GreenDec 17, 20255.0Love this place. Love the service
- LMLuke MottolaNov 12, 20255.0Way better bagels than Dunkin even on a bad day.
- KRKristine RodriguezOct 18, 20255.0I wish I caught the name of the gentleman that took my order. He was so nice. I never been here and had no idea what to order. I just knew I needed coffee and a sandwich. I asked for his recommendations and got the cold brew with vanilla and the farmhouse sandwich. Everything was delicious. Even the girl that made my sandwich was so nice when she handed it to me and complimented my kids haircut. The staff was so sweet to us and the place was so so clean !
- RPReina PereiraOct 12, 20255.0UPDATE #2: After leaving the below review about our previous visit, I was contacted by Bert, the District Manager, who went above and beyond to make things right. She was horrified by our experience and explained management changes were already taking place to ensure a sitiuation like ours never happened again. She also personally offered to remake our order correctly and with the care we deserved on another visit. We decided to take her up on the offer, because what else did we have to lose? This time, Bert was on site to ensure everything came out perfectly...and it did! The bagel sandwiches were hot and fresh, the order was made the way they should be, and Bert's customer service was excellent. She also apologized several times for our original visit. We really appreciate Bert's professionalism, kindness and commitment to customer service as she completely turned our experience around and made good on her promise to make things right. ORIGINAL REVIEW: Yet another terrible experience at this location. My husband called in a to-go order for a Double Stack and Sriracha Honey Sunrise sandwiches. Both sandwiches were wrong: wrong bagels, no cream cheese, completely careless. Apparently they were out of the bagels and cream cheese that came with each bagel but no one bothered to tell my husband this when placing the order. When I called to speak to a manager, I was put "on hold" for over 11 minutes, but unbeknownst to them, could clearly hear EVERYTHING being said, including manager Emily complaining about customers and their orders to a male coworker/employee. He mentioned several times that I was waiting on the phone, and when he asked about my being on hold a final time, she told him to hang up on me. When I called back, Anastasia apologized but said Emily “couldn’t talk right now.” I could hear Emily in the background refusing to come to the phone. No accountability, no professionalism. I genuinely felt sorry for Anastasia as she was clearly trying to do the right thing. This is the third time this location has messed up our order. Clearly, we've given them enough chances to get it right and this was the first time I called to address this issue and get a refund. Emily is rude, disrespectful, and clearly the reason for so many negative reviews. Bruegger’s corporate needs to step in and until then, we are done with this place. Update: Emily called back just over 20 minutes later to say we could get a refund, but they don't do them over the phone and we'd have to come back in to do so before 2 pm. Perhaps Corporate can take care of the refund since they clearly ask for credit card information (last four digits and order information) on their website and seem to be able to do so remotely.
Frequently Asked Questions About Bruegger's Bagels
What type of bagels does Bruegger's Bagels in Avon offer?
Bruegger's Bagels in Avon offers authentic New York style bagels, including gourmet topped bagels and baker’s dozen bagel boxes.
What are the operating hours of Bruegger's Bagels at 45 E Main St, Avon?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering which can be ordered online.
Can I order ahead or get delivery from Bruegger's Bagels?
Yes, you can order ahead using the Bruegger’s mobile app or online for takeout and same-day delivery.
What payment options are accepted at Bruegger’s Bagels in Avon?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile contactless payments including Apple Pay, Android Pay, Samsung Pay.
Is there parking available at Bruegger’s Bagels in Avon?
Yes, there is free street and parking lot parking available for customers.
Are there restroom facilities available at Bruegger’s Bagels?
Yes, restroom facilities are available onsite for customers.
What notable real estate services are located near Bruegger’s Bagels in Avon?
Nearby you can find several real estate agents and agencies such as Scott Holmes Realtor, William Pitt Sotheby’s International Realty, Tom Carroll Realtor, and Ellen Sebastian Real Estate, which may be useful if you’re looking to buy or sell a home in the area.
What nearby places can I visit for beauty and wellness close to Bruegger's Bagels?
Close to Bruegger’s Bagels, you can visit Bloom Beauty & Skincare, Whip Salon, Chic Spa Microblading Academy, and Mascara Beauty Salon for beauty and spa services.
Are there fitness or recreational studios near Bruegger’s Bagels?
Yes, nearby you can find barre 44 (a Pilates and yoga studio) and Yoga From The Heart gym, offering options for workouts and wellness activities before or after your visit.