Dunkin'

3.9
648 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ansonia, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
39 Pershing Dr, Ansonia, CT
06401, United States

Hours

Reviews

3.9
648 reviews
5 stars
351
4 stars
119
3 stars
55
2 stars
29
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude employees, and incorrect orders, leading to a negative perception of the overall service quality.

Product Availability

Many reviews highlighted that the location often runs out of popular items, including donuts and specific drink ingredients, causing frustration among customers.

Consistency Issues

There were numerous complaints about inconsistent drink preparation and food quality, with many customers noting that their orders were frequently incorrect.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service, indicating that there are capable employees at the location.

Drive-Thru Problems

The drive-thru was consistently mentioned as a major issue, with long wait times and poor communication from staff contributing to customer dissatisfaction.
  • TW
    Tanya Wendt
    Nov 6, 2025
    5.0
    Great service, and wonderful service. We get donuts and breakfast sandwiches every Saturday after football practice.
  • JB
    Josh Belanger
    Oct 29, 2025
    1.0
    Absolutely worst dunkin in the state .. 4 pm no coffee or hot chocolate.. slow as can be and rude
  • AR
    aileen rosario
    Sep 8, 2025
    2.0
    I don't know why i keep coming to this location. The service here is bad, most of the employees see you and they don't, they make you wait as they walk around and take their sweet time to make you food and drinks, even if you order ahead on the dunkin app. It's terrible the service they provide here. Last time i came they forgot to take the paper out of my 🥓 wrap, when i went to bit into it, i had paper inside my wrap. Today they made me wait just for a refresher and a hot chocolate. (Which i ordered ahead of time on the app) I have got to stop coming here, it's just that it's the only dunkin in the area. Ughhhh!!!!
  • RR
    R
    Aug 9, 2025
    1.0
    As always for years cannot even make a small NO SUGAR iced coffee correct. Asked for no sugar and got a sweet iced coffee and I was the only person in the drive thru. This location can change the look, but it's nothing more than a new suit with the same old shoes.
  • KM
    Kelly Maher
    Aug 8, 2025
    1.0
    Went through the drive thru and the screen to order wasn't working so I pulled up to the window. The girl looked like she was inconvenienced that she had to service a customer. I asked for 25 glazed munchkins, paid, then she tells me a couple minutes later they are out. I asked for a refund and then her coworker comes over and says they have 10 glazed munchkins left. I said no thanks and once again asked for a refund. He responded by saying they don't give refunds. This location has the lowest performing employees and it reflects on the quality of service and food. I'm sure the health department would find many violations since the workers are on their phones, handling cash/registers and then touching food at the same time.

Frequently Asked Questions About Dunkin'

What type of food and drinks does Dunkin' in Ansonia, CT offer?

Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers meals for breakfast, lunch, and brunch.

What are the operating hours for Dunkin' at 39 Pershing Dr, Ansonia, CT?

The Dunkin' location is open 24 hours every day of the week.