Service Issues
Many customers reported slow service, incorrect orders, and unhelpful staff, leading to a frustrating dining experience.
Food Quality
While some customers enjoyed the food, others complained about undercooked items, incorrect toppings, and a decline in overall quality.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty floors and unkempt bathrooms, which detracted from the dining experience.
Atmosphere
The atmosphere received mixed reviews, with some finding it pleasant while others noted it was uninviting and in need of updates.
Management Concerns
Customers expressed dissatisfaction with management, citing poor handling of complaints and a lack of effective oversight.