Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold, poorly prepared, or incorrect food items, with some customers expressing concern over food safety.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Concerns
Reviews indicated poor management practices, including understaffing and lack of proper training for employees.
Cleanliness
Some customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
MR
Mark Rivera
Dec 30, 2025
1.0
I swear I don’t know why I keep giving this place a chance. It’s like someone is intentionally messing with me when I go. I mean 4 double cheese for me and my kid and it says NO ONIONS and not only do they all have onions but one is just onions and one of them only has one meat! This has happened more than once before so don’t be stupid like me check your order or just don’t go there at all!
MD
Mark DeYong
Dec 27, 2025
1.0
Made a $37 order in the drive through, including two happy meal toys. When they we not in the bag, I went back in to get them. The shift manager demanded to see the receipt, which I did not have, despite the person who took the order standing right there verifying the order. I left without the toys for my grandsons, rather than get into a debate with the children running the restaurant. It appears they run shifts without any adults in charge. I am going to contact the owner this time. This place never gets an order right, but now they are straight up confrontational.
EE
E
Dec 27, 2025
1.0
Ordered ahead in the app for drive-thru pick up. Waited over 30 minutes to get to the pick up window. Was then told to go park in one of the drive-thru parking spots. Waited another 20 minutes before an employee tried to give me the wrong order. Let them know what my order was and gave them my order number. They came back out a few minutes later with only half of my order, but I had already been there almost an hour so just left with the wrong food. Definitely one of the worst McDonald’s experiences I have had in quite a while. Avoid at all costs when it’s anything even close to busy.
GM
Grant Moore
Dec 27, 2025
1.0
If I could leave a zero I would. I get the holidays but if you are short staffed then close the drive through or the dining area. We waited 40+ minutes for cold food with an attitude. Worst visit to any McDonald’s I have ever had. Over 60 dollar order to feed all my kids and wife and got attitude and cold food. This is horrible even for mc Donald’s
SB
Scott Burge
Dec 23, 2025
1.0
This place sucks!! I live in Woodland Park. The service sucks, the food sucks! Just waited 30 minutes for 2 hamburgers when I went up to the counter and said it's been 30 minutes the girl said....I had it out on a tray and threw it out because nobody claimed it. I never heard my number called but heard 10 others. She wasn't at all apologetic about it in fact she gave me attitude. Avoid this place with everything you have. Nothing ever changes here. Same crappy service as always!