Jimmy John's

3.8
299 reviews

About

Sandwich Restaurant

Location

Jimmy John's
407 E Grace Ave, Woodland Park, CO
80863, United States

Hours

Reviews

3.8
299 reviews
5 stars
141
4 stars
64
3 stars
32
2 stars
26
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing ingredients and wrong sandwiches being served.

Customer Service

While some customers praised the friendly and attentive staff, others experienced poor service, including rude interactions and lack of responsiveness to complaints.

Food Quality

The food received mixed reviews; while some customers enjoyed the sandwiches, others noted issues with ingredient quality and portion sizes.

Cleanliness

The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.
  • JS
    Jay Ski
    Dec 26, 2025
    5.0
    Great sandwich, quick service!
  • BM
    Bethany M
    Nov 11, 2025
    2.0
    By far the slowest place in town to get food. I have several times now placed an order for food 15 minutes before leaving work, giving them a 20-minute head start by the time I get there. The last time, I then waited 20 minutes in the restaurant, making it 40 minutes total. Today, I had to leave and come back because my lunch break ended and I had to get back to work. At this point, I recommend placing a mobile order 45 minutes before you plan to pick it up. Do not use the drive thru! The food is delicious, but the wait time is ridiculous.
  • JO
    Joe O
    Oct 28, 2025
    1.0
    I liked this place better when it was Mangia Mangia
  • DH
    Damien Howard
    Oct 27, 2025
    3.0
    First time at this location, customized my sandwich on the app but was not made to order.
  • DK
    Dan Krawzyk
    Oct 16, 2025
    1.0
    The absolute worse "fast food" location. My son and I spent over 30 minutes in the DRIVE THRU! There was only one other car in the drive thru! They over charged me for my 2 subs! $55 dollars for two subs and 30+ minutes for a drive thru is absolutely absurd! This manager needs to get their staff in order. Not ok.