Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-40 minutes.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
While many customers enjoyed the food, there were mixed reviews regarding portion sizes and ingredient quality, with some noting soggy sandwiches and stingy ingredient portions.
Customer Service
Despite the issues with speed and accuracy, several reviews highlighted friendly and attentive staff, contributing positively to the overall experience.
Cleanliness
The restaurant was frequently described as clean and well-maintained, which was appreciated by customers.