Service Speed
Customers frequently reported long wait times for food, often exceeding 20 minutes, with many leaving without placing an order due to lack of service.
Food Quality
Several reviews mentioned receiving cold or incorrect food orders, with complaints about the freshness and preparation of items.
Staff Attitude
Mixed feedback on staff friendliness; while some customers praised individual employees, many noted unprofessional behavior and poor customer service.
Management Issues
Numerous reviews criticized management for poor organization, understaffing, and lack of responsiveness to customer complaints.
Overall Experience
Overall, many customers expressed disappointment with their experiences, suggesting significant improvements are needed at this location.