Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong toppings, leading to frustration.
Speed of Service
The restaurant struggles with timely service, often failing to deliver on the 'freaky fast' promise, with long wait times reported.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms and behind the counter, indicating a need for better maintenance.
Food Quality
While some customers enjoy the food, others have noted inconsistencies in freshness and quality, particularly with specific items.
MC
Mike's Channel
Jan 3, 2026
5.0
I love this place but it's pretty expensive here in Canada
LL
LINDSAY
Dec 23, 2025
1.0
I have had TWO REALLY BAD EXPERIENCES HERE. Save your money and go to a place that cares about the customers. WINDSOR JUST HAS BAD FOOD AND OVER ALL BAD PLACES TO EAT. There are just a couple places to go out. DO NOT EAT HERE. Also do you think that you should pay 10.00 for a bread with one slice of meat on it??????? You have got to be kidding me. I will never eat JJ ever again in my life. I use to run in here go to work at law firm and bring lunch to the gang well guess what I am not doing that ever again. Can you buy your family a sandwich for ten bucks each? If you have 4 people it’s 50.00 for what??? Save your money.
SS
Sandy
Dec 15, 2025
5.0
Was good!
Busy at lunchtime with all the high schoolers 🙃
But got taken care of quickly.
Staff was friendly.
Clean.
JW
Joshua Willis
Nov 21, 2025
5.0
The food is always amazing and fast! Javen and Rachel always provide amazing work and great atitudes.
PQ
Paula Queen
Nov 4, 2025
1.0
Got my order wrong, And then proceeded to tell me that I didn't know how it was supposed to be when he was the manager, he was wrong. Never offered me a discount.Never offered me a refund. Nothing. I will never go back there again.