Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude staff and poor customer service experiences, with many customers feeling ignored or mistreated.
Food Quality
Customers frequently reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Speed of Service
Many reviews mentioned excessively long wait times for food, with some customers stating it took over 30 minutes to receive their orders.
Management Issues
Several customers expressed concerns about unprofessional management and staff behavior, indicating a lack of proper training and oversight.
AM
Ashley Mcmahon
Dec 29, 2025
1.0
Employees where rude food was cold and stale
MG
maria gomez
Dec 15, 2025
4.0
Service was good but a seriously long wait .
KB
Kat Bell
Dec 13, 2025
1.0
Lost our mobile order and took waaaaaaayyyy too long. Shouldn’t be like this at all.
ET
Eddie Torres
Nov 8, 2025
1.0
This place is so freaking bad!! They never have anything ready!! You will spend your whole lunch just waiting in the freaking drive thru!!
SV
Stephanie Villarreal
Nov 6, 2025
1.0
Person who took our order was very rude, our chicken nuggets tastes stale, they forgot to give us an order of fries and the worst of all there was a hair in my son’s cheeseburger. This is the late night staff!