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Dairy Queen (Treat)

4.0
(643 reviews)

Business Details

6790 W 38th Ave, Wheat Ridge, CO
80033-4908, United States
(303) 420-4141
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
6790 W 38th Ave, Wheat Ridge, CO
80033-4908, United States

Hours

Reviews

4.0
643 reviews
5 stars
352
4 stars
125
3 stars
51
2 stars
26
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, particularly highlighting individual employees like Nickolas and Alyssa for their exceptional hospitality.

Food Quality

While some items like blizzards and cakes received high praise, there were numerous complaints about inconsistent quality, including runny blizzards and missing ingredients.

Operational Issues

Frequent reports of being out of menu items, long wait times, and inconsistent hours were noted, leading to customer frustration.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, raising concerns about overall hygiene.
  • AH
    Adam J Hamersky
    Jan 14, 2026
    5.0
    I stopped by Dairy Queen recently and had one of the best customer service experiences I’ve had anywhere in a long time, and it was entirely because of Nickolas. From the moment I walked in, he was friendly, upbeat, and genuinely focused on making sure my order was perfect. It wasn’t the rushed, robotic kind of service you sometimes get at fast-food places — it was real hospitality. Nickolas made me a Reese’s Peanut Butter Cup Blizzard, and I can honestly say it was the best one I’ve ever had. The balance of ice cream to Reese’s pieces was absolutely perfect — not skimpy, not overloaded — just creamy, rich, and exactly how it should be. You could tell he actually cared about getting it right. It was mixed perfectly, thick and smooth, with the peanut butter cups evenly distributed throughout instead of clumped together like they sometimes are. He also made me pretzel sticks with queso, and those were just as good. The pretzels were hot, fresh, and perfectly salted, and the queso was warm, creamy, and generous. Nothing was stale, nothing was sloppy, and nothing felt rushed. Everything came out looking like it was made by someone who takes pride in their work. What really stood out, though, was Nickolas himself. He was extremely nice, polite, and easy to talk to. He greeted me with a smile, checked to make sure everything was correct, and genuinely seemed to care that I was happy with my order. That kind of attitude makes a huge difference — it turns a simple stop for ice cream into an experience you actually remember. In a world where customer service often feels like an afterthought, Nickolas is the kind of employee who reminds you what great service is supposed to be. He was professional, efficient, and warm at the same time, which is not easy to find. You could tell he takes his job seriously and wants customers to leave satisfied. If you go to this Dairy Queen, do yourself a favor and hope Nickolas is working. Whether you’re ordering a Blizzard, snacks, or anything else, you’re going to get top-tier service and food made the right way. He made my visit genuinely better, and that deserves recognition. Five stars all the way — Dairy Queen is lucky to have Nickolas.
  • DT
    Damien Trujillo
    Jan 10, 2026
    5.0
    Ordered online and they were fast and came out so good!
  • VS
    Victoria Southard
    Jan 7, 2026
    5.0
    One of the guys tall black hair very nice man
  • JS
    Jessica Shimq
    Nov 11, 2025
    5.0
    Always good service. 😋
  • MV
    maryann valdez
    Oct 30, 2025
    5.0
    Got my Grandson his Birthday cake and it was so Delicious and they even wrote Happy Birthday!!!🎂

Brand Certified Facts from Dairy Queen (Treat)

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Certified March 01, 2026Yext Knowledge Graph
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