The staff is frequently described as friendly and accommodating, although there are instances of poor service reported.
Food Quality
Customers generally enjoy the ice cream and blizzards, but there are complaints about inconsistent portion sizes and quality.
Speed of Service
Many reviews highlight quick service, though some customers experienced long waits or order mix-ups.
Cleanliness and Environment
The outdoor seating area is noted to be messy at times, and there are mentions of the store looking run down.
Operational Issues
There are complaints about unexpected closures and changes in hours, leading to customer frustration.
HO
Henry Ochsner
Feb 3, 2026
4.0
Friendly staff service was good.Took a while to get the food though.
JW
Jeamus Wilkes
Jan 18, 2026
5.0
Chili dogs on the go.
NW
Naomi Wolinsky
Jan 3, 2026
2.0
It was nothing like the commercials for the moo latte. It was grainy and the whipped cream was like soup. Sad panda. đ
JG
Jennifer Gerdes
Dec 24, 2025
1.0
Went to this location last night. Our blizzard wasnât full so my husband asked them to add more ice cream. The staff was clearly annoyed with his request and instead of mixing it with the blender they just used a spoon to mix it and when my husband asked about it they girl said âwe are working on closingâ. This was 15 min before their posted closing time. I feel like customer service is dead any more. Why is that?