Wendy's

3.4
1570 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9209 Sheridan Blvd, Westminster, CO
80031, United States

Hours

Reviews

3.4
1,570 reviews
5 stars
501
4 stars
359
3 stars
242
2 stars
126
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Several customers mentioned that the food was often cold or not fresh, with complaints about the quality of specific items like chicken and fries.

Cleanliness

Multiple reviews pointed out unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Staff Attitude

Many customers expressed dissatisfaction with the staff's attitude, describing them as unfriendly or dismissive.
  • FE
    Folklore Emporium
    Nov 10, 2025
    1.0
    Drive thru staff is obviously not trained. We had to repeat our order many times both through the microphone and at the window. Used points within app for a free sandwich. They didn't scan. Asked for a receipt and was completely ignored.
  • JB
    Jesse Becerra
    Nov 8, 2025
    4.0
    Went twice in 2 days, food was hot and fresh. I was surprised with the quality and speed of service!!!
  • GN
    G nJ
    Nov 7, 2025
    2.0
    This store is drastically understaffed! Even in slow times of day, the wait is horrendous. The staff is essentially incompetent. New Management is desperately needed!
  • LO
    Lorretta Ortiz
    Nov 1, 2025
    2.0
    I ordered two small chilies and a large soda. Got all the way home and both chilies the beans were hard. My dad even said that he's was too his 90 so you want you might want to check your beans before you're going to put them out to the people. Make sure your beans are cooked right because you can get somebody sick and then they can sue you for that. I ordered from the drive-thru. There wasnt nobody in line there. They said hold on about 10 minutes later they took my order. Didn't even give me a receipt.
  • RS
    Real Estate By Becky J. Shannon
    Oct 29, 2025
    1.0
    Sorry to say but this is literally the worst Wendy's ever. If you don't get somebody rude at the window you get somebody that doesn't know what they're doing. A lot of the times the order is made wrong. It's worth the travel to go to any other Wendy's. Maybe the problem is a owner that hires incompetent management. Either way they should give it a thought. I'm willing to try them again even though they've had plenty of chances and give them a better rating in the future if they improve their service

Frequently Asked Questions About Wendy's

Is 9209 Sheridan Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.