Wendy's

3.3
1580 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9209 Sheridan Blvd, Westminster, CO
80031, United States

Hours

Reviews

3.3
1,580 reviews
5 stars
503
4 stars
360
3 stars
242
2 stars
128
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and temperature of items served.

Cleanliness

Customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and lack of basic hygiene supplies.

Staffing Issues

Reviews indicated that the location is often understaffed, leading to slow service and overwhelmed employees.
  • SH
    Summer Heitman
    Jan 4, 2026
    1.0
    Wendy’s must think we’re all pretty freakin stupid to implement ordering through ai, also sauces cost an extra $.50 now? Another place on my list to boycott in 2026… smdh
  • KI
    kat i
    Dec 21, 2025
    1.0
    I'm a former wendys employee, I'm used to giving their staff some grace because I know from experience that mistakes happen. However I have never had a worse experience with any restaurant than I have at this store. I had a simple drive through order, two sandwiches. After sitting in my car for 15 minutes I had an apparently sedated I went in and had an apparently sedated cashier brush me off and give me someone else's order after a further 15 minute wait. When I came back to the store to remedy this mistake I was again given the wrong order and treated as an inconvenience when I pointed this out. I don't go to wendys to spend the better part of an hour to get two sandwiches. Genuinely the worst service I have ever experienced and I'm shocked as a former employee that this is tolerated.
  • JC
    Jacqueline Candelario
    Dec 15, 2025
    5.0
    The spicy chicken sandwich is surprisingly actually spicy. It actually tastes, feels and looks like a real chicken breast as opposed to some others ground chicken patties.
  • AR
    Anthony Roybal
    Dec 1, 2025
    1.0
    Food is cold n the bread is hard and got my order wrong on both of my burgers
  • JH
    Jeff Hall
    Nov 30, 2025
    1.0
    Sat in the drive thru for 30 min. Zero urgency from the workers inside. Food for 3 people at a fast food restaurant shouldn't take 30 min.

Frequently Asked Questions About Wendy's

Is 9209 Sheridan Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:30 AM to 2:00 AM.