Smashburger

4.0
667 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
14375 Orchard Pkwy., Westminster, CO
80023, United States

Hours

Reviews

4.0
660 reviews
5 stars
369
4 stars
114
3 stars
56
2 stars
34
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the exceptional service provided by staff members, particularly highlighting individuals like Dominic, Melisa, and Andrea for their friendliness and attentiveness.

Food Quality

While many customers enjoyed the food, there were consistent complaints about the inconsistency in food quality, including issues with over-salted items and old or burnt fries.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty tables and bathrooms, which detracted from the overall dining experience.

Wait Times

Customers reported long wait times for food, with some experiences involving waits of over an hour, leading to frustration.

Positive Experiences

Despite some negative feedback, many customers expressed a strong desire to return, citing positive experiences and delicious food.
  • RS
    Rachel Stecklein
    2 days ago
    1.0
    What kind of burger joint runs out of beef 2 hrs before closing time? This one. Dead inside at 8:30pm, just like your employee, who was likely smoking a "beef" bowl in the back when we walked in. This place is lacking in all aspects, especially in beef and braincells. 👎👎
  • TS
    Tyson Stecklein
    2 days ago
    2.0
    The adventure began in the parking lot, where SmashBurger looked eerily dark—like it was observing a moment of silence. However, a quick check with Google Maps assured us it was "open until 10:00 PM." We walked inside, and the place was a ghost town. No customers, no staff... just the deafening silence of a burger joint contemplating its life choices. We stood there, awkwardly contemplating if we'd accidentally stumbled into a fast-food speakeasy, when suddenly, from the mysterious depths of the back room, a young, slightly bloodshot employee materialized. He then delivered the punchline to this evening's comedy: "Ummmmm, so we're out of beef." Out of beef. At 8:30 PM. For a restaurant named "SmashBurger," the irony was so thick, you could smash it. I guess the only thing smashed tonight was our dinner plans. But we had little to lament, with a Red Robin open just up the street, teeming with beef. Yummmmmm. 1 star for no beef, 1 more star for the laugh.
  • SB
    Sam Brown
    Nov 4, 2025
    1.0
    I just wanted to buy a burger for lunch as I was craving one. Literally not a single person in the store. The guy in the back looks at me, doesn't say anything for about a minute or two until finally he asks, " did you need something? Did you place an order? " I said, "no, just wanted to place an order" and he proceeded to get frustrated and said " we have a ton of burgers kn the screen its going to be a really long time"... I dno if they are overworked or understaffed or what but ill never be coming back here again. I'll get a Wendy's burger in 1 minute. What a joke
  • ID
    Iron Dawg
    Oct 13, 2025
    1.0
    Ordered a double burger today which took forever to cook with regular smash fries which were obviously old fries which haD been sitting around and were thrown back in the grease and served to us..Disgusting. Our order of sweet potato fries was burned and COLD. must of been sitting around for an hour. NEVER AGAIN AT THIS LOCATION
  • RD
    Ryan Davis
    Oct 8, 2025
    5.0
    Service was phenomenal that's what stood out to me. Shout out to the fella who took our order.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger?

Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.