Brand Certified
McDonald's
3.1(1354 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5155 W 72nd, Westminster, CO
80030, United States
Certified by McDonald's • Feb 22, 2026
(303) 428-7491
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
1,354 reviews
5 stars
390
4 stars
247
3 stars
239
2 stars
111
1 star
367
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported excessive wait times for their orders, often exceeding 20 minutes, regardless of the time of day.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Numerous complaints were made about rude and unprofessional staff, particularly from management, leading to a negative customer experience.
Food Quality
Several customers noted that food was often cold, undercooked, or not fresh, contributing to dissatisfaction.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and neglect in maintenance.
- K2Kimmie 2.0Feb 13, 20262.0No receipt. No survey. No Nuggets. No answer on the phone...shocker. Slow, high employees droning around at a snails pace. Hurried semi caring manager finally passing out bags of food. It's my fault, I trusted them. But at least theres nothing to do about it now. I want my 6 piece!!!
- KJKatalina JanisFeb 12, 20261.0first I’ll start with Martha 5 Stars for her she handled my complaint on behalf of my mother with a great deal of respect and the whole staff has always been very polite and have positive attitudes except well here is my no star‼️ My mother just had chemo and we were rushed through the drive through in a very rude manner by the old lady with white hair and after my mother ordered she yelled is that ALL as we had used my moms McDs app so she even called my mom by her name ..so after she was yelling IS THAT ALL I just said oh I guess I don’t have time to order then ‘ she replied your total at the window,so quickly and rude.I got to the window SHE told me I need to calm down as if I chose to take my mom to get coffee mad or angry ..I wasn’t upset til she was rudely rushing me through her drive thru with only two cars atm
- CWCole WilderFeb 2, 20261.0Don't bother. Waste of time
- TTTheBoxRoomFeb 1, 20261.0standing up for the employees in this one but also here to just state that this woman is super unprofessional and will be reported to corporate
- DLDaniel LofdahlJan 25, 20261.0They had no food ready ever if you order grub hub it takes more then an hour to show up if you go thru the drive thru they park every single car to save their drive thru times and make it look like they are doing well to corporate and when you tell them no and ask for a refund they get very combative and slam the drivrthru door in your face
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 5155 W 72nd, Westminster, CO?
McDonald's is open daily from 5:00 AM to midnight (00:00).
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (00:00).
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:29 PM.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery including same-day delivery, and no-contact delivery services.
How can I place an order using a mobile app for McDonald's?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or via the online order link.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customers.
What nearby dining options are available around the McDonald's at 5155 W 72nd?
Nearby dining includes Faifo Noodle House (Vietnamese), Ashley’s Bakery (bakery and Mexican), Sheridan Cafe (Chinese), Machi Ramen & Poke (Pan Asian), Taqueria Las Palmas (Mexican), Little Caesars Pizza, Starbucks, Jack in the Box, and Frozen Spirals (ice cream and frozen yogurt).
Are there any nearby places where I can get mobile phone services or accessories?
Yes, nearby mobile phone stores include T-Mobile, AT&T Store, and Cricket Wireless Authorized Retailer.
Where can I find urgent care clinics near this McDonald's?
Nearby urgent care centers include Advanced Urgent Care & Occupational Medicine and Guardian Urgent Care.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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