Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers reported inconsistent service quality, with some experiencing friendly interactions while others faced rudeness and order mistakes.
Order Accuracy
Multiple reviews highlighted issues with incorrect drink orders, leading to customer dissatisfaction.
Speed of Service
There were frequent complaints about slow service, particularly during busy times, causing frustration among customers.
Staff Friendliness
Despite some negative experiences, many customers praised the friendly and positive attitude of the staff.
Drink Quality
While some customers enjoyed the drinks, others criticized them for being overly sweet or poorly made.
LL
Lactose
5 days ago
3.0
Today I was very excited to go to Dutch bros because i had just seen on the menu a new holiday drink labeled “jingle nog” this sound absolutely delicious and so I proceeded to go with my friend and had gotten a medium. As soon as I got home I had chugged the coffee immediately leaving no time to breath, it was so good and egg-noggy but this momentary delight would quickly vanish as not even five minutes later I had experienced this sharp pain as if I a thousand needles had pierced my stomach. I swear I was bed ridden for 30 minutes at least confident I was going to cry, and when I finally caved and screamed “let my suffering end!” I felt a sensation that anybody gets chills from….what I thought was the innocent jingle nog had left me glued to the toilet for hours. Now I’m not lactose intolerant…..I think but trust me when I say this but do not get the jingle nog. Atmosphere and workers were great though I will continue to go here and get the jingle nog!
AD
Amy DeFusco
Nov 12, 2025
1.0
The service here is SO slow, there is always a line. Daily there is someone outside taking orders from a long line of cars, but there is 2 car lengths in front of the car before the window and no one in front of them receiving drinks. Customers do not use the lanes correctly, forcing employees to go down the line for 2 or 3 cars before going to the other side, it should be every other. There are signs at every location with 2 lanes to choose the shortest and then zipper folks in, people who don't read or choose not to follow the rules should not be priority. If the company policy is to alternate between the 2 lanes zippered cars into 1 line to pay, then that needs to be followed, only following the policy or expectation sometimes allows people to think the world revolves around them and they can go about their day doing as they please, and shortchanges everyone else doing what is asked of them for the sake of efficiency.
HM
Haela Miller
Nov 9, 2025
5.0
The staff here is always so friendly and the girl that helped me today, I think she said her name was Kristen, was soo sweet while helping me decide on my drink. She had the cutest earrings on and also complemented me and the entire interaction just really made my day.
DP
David Porter
Nov 4, 2025
1.0
Holy cow they are SLOW! How on earth are they staying in business? I guess their model is supposed to have a person working the car line with a pad taking orders, but they weren’t there for the first 10 minutes of my wait. Once I got to the window, the two women inside making drinks were standing and chatting. And standing and chatting. And standing and chatting. After 4 minutes of watching them talk I literally had to ask the woman for my drink before she glared at me and began making it. Their coffee is just not that good to be worth that wait! And the place was filthy. Disgusting!
MK
Melanie Kuwazaki-Kohmuench
Oct 30, 2025
2.0
We love going to Dutch Bros - but this one was not it. They weren’t busy so we decided to stop by. The guy taking the orders outside skipped us twice before coming to our car. Once taking our order - which was only two drinks and a pastry - he repeated it back four times and still managed to get our drinks incorrectly. He also managed to get my daughters hot chocolate hot and not kids temp and get my small hot chocolate kids temp.
Please help your staff to be better when taking orders.
The people at the window were happy to see us - which was nice.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 270 W 136th, Westminster, CO?
Dutch Bros Coffee at 270 W 136th is open daily from 5:00 AM to 11:00 PM.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas happily customize any drink the way you'd like, including customizations through Order Ahead for usual orders.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a kids menu available at Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Does Dutch Bros Coffee offer any sugar-free flavors?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there any nearby places where I can grab a meal before or after visiting Dutch Bros Coffee?
Yes, nearby fast food options include Taco John's, Long John Silver's, KFC, Charleys Cheesesteaks and Wings, and McDonald's.
What nearby services are available around Dutch Bros Coffee at 270 W 136th?
Nearby services include Wells Fargo Bank and Mortgage, Jackson Hewitt Tax Service, Western Union, and FedEx Office Print & Ship Center.
Is there a nearby place to do grocery shopping near Dutch Bros Coffee?
Yes, Walmart and Walmart Grocery Pickup and Delivery are located nearby, convenient for combining grocery errands with your coffee visit.
Can I order Dutch Bros Coffee drinks ahead of time?
Yes, you can use the Order Ahead feature via the Dutch Bros app or their website to customize and pre-order your drink.
Does Dutch Bros Coffee have a loyalty or rewards program?
Yes, customers earn 3 points per dollar spent with no limit and can redeem points for rewards; use the Dutch Bros app to participate.