Dutch Bros Coffee

4.5
892 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
270 W 136th, Westminster, CO
80234, United States

Hours

Reviews

4.5
892 reviews
5 stars
693
4 stars
89
3 stars
27
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing friendly interactions while others faced rudeness and order mistakes.

Order Accuracy

Multiple reviews highlighted issues with incorrect drink orders, leading to customer dissatisfaction.

Speed of Service

There were frequent complaints about slow service, particularly during busy times, causing frustration among customers.

Staff Friendliness

Despite some negative experiences, many customers praised the friendly and positive attitude of the staff.

Drink Quality

While some customers enjoyed the drinks, others criticized them for being overly sweet or poorly made.
  • LL
    Lactose
    5 days ago
    3.0
    Today I was very excited to go to Dutch bros because i had just seen on the menu a new holiday drink labeled “jingle nog” this sound absolutely delicious and so I proceeded to go with my friend and had gotten a medium. As soon as I got home I had chugged the coffee immediately leaving no time to breath, it was so good and egg-noggy but this momentary delight would quickly vanish as not even five minutes later I had experienced this sharp pain as if I a thousand needles had pierced my stomach. I swear I was bed ridden for 30 minutes at least confident I was going to cry, and when I finally caved and screamed “let my suffering end!” I felt a sensation that anybody gets chills from….what I thought was the innocent jingle nog had left me glued to the toilet for hours. Now I’m not lactose intolerant…..I think but trust me when I say this but do not get the jingle nog. Atmosphere and workers were great though I will continue to go here and get the jingle nog!
  • AD
    Amy DeFusco
    Nov 12, 2025
    1.0
    The service here is SO slow, there is always a line. Daily there is someone outside taking orders from a long line of cars, but there is 2 car lengths in front of the car before the window and no one in front of them receiving drinks. Customers do not use the lanes correctly, forcing employees to go down the line for 2 or 3 cars before going to the other side, it should be every other. There are signs at every location with 2 lanes to choose the shortest and then zipper folks in, people who don't read or choose not to follow the rules should not be priority. If the company policy is to alternate between the 2 lanes zippered cars into 1 line to pay, then that needs to be followed, only following the policy or expectation sometimes allows people to think the world revolves around them and they can go about their day doing as they please, and shortchanges everyone else doing what is asked of them for the sake of efficiency.
  • HM
    Haela Miller
    Nov 9, 2025
    5.0
    The staff here is always so friendly and the girl that helped me today, I think she said her name was Kristen, was soo sweet while helping me decide on my drink. She had the cutest earrings on and also complemented me and the entire interaction just really made my day.
  • DP
    David Porter
    Nov 4, 2025
    1.0
    Holy cow they are SLOW! How on earth are they staying in business? I guess their model is supposed to have a person working the car line with a pad taking orders, but they weren’t there for the first 10 minutes of my wait. Once I got to the window, the two women inside making drinks were standing and chatting. And standing and chatting. And standing and chatting. After 4 minutes of watching them talk I literally had to ask the woman for my drink before she glared at me and began making it. Their coffee is just not that good to be worth that wait! And the place was filthy. Disgusting!
  • MK
    Melanie Kuwazaki-Kohmuench
    Oct 30, 2025
    2.0
    We love going to Dutch Bros - but this one was not it. They weren’t busy so we decided to stop by. The guy taking the orders outside skipped us twice before coming to our car. Once taking our order - which was only two drinks and a pastry - he repeated it back four times and still managed to get our drinks incorrectly. He also managed to get my daughters hot chocolate hot and not kids temp and get my small hot chocolate kids temp. Please help your staff to be better when taking orders. The people at the window were happy to see us - which was nice.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!