Business Details
About
Mexican Restaurant
Chipotle Orchard Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
791 reviews
5 stars
231
4 stars
83
3 stars
62
2 stars
56
1 star
359
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or ignored during their interactions.
Food Quality
Customers frequently reported issues with food quality, including stale chips, small portions, and incorrect orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and food safety concerns.
Order Accuracy
Many customers experienced problems with incorrect orders, missing ingredients, and poor handling of online orders.
Long Wait Times
Customers consistently noted long wait times for both in-person and online orders, often exacerbated by disorganized staff.
- DSDan scottDec 30, 20255.0So delicious
- KSK. S.Dec 21, 20251.0This is my last time ever coming here. Started off with last at front of line not understanding English and just staring at us not comprehending my order. Asking for a children’s quesadilla. She gave us a carnitas quesadilla that’s huge and full of oily. Idk who’d eat that. All i wanted was a kids quesadilla. Then with our burritos, the smallest amount of guacamole and folded like a book. Not wrapped like a burrito. Folded in half. This is not first time I’ve had issues with employees speaking in Spanish in front of me and then arriving home to see a totally terribly made order. $50 wasted. But this is the last time.
- MDMario DiazDec 11, 20251.0Very rude customer service, dirty location, and missing ingredients. I waited for white rice to be done and after I went to ask if ready we started my order and NO chicken, they said another wait. Really so bad of an establishment and the kids working tonight are so rude and lack any customer service.
- RSRobin SinghDec 6, 20251.0Serious food safety concern at this location. I found multiple hairs inside the food bowl that was prepared and served to me. I documented the contamination with photos and video and preserved the container. When I reported it to store management, I was told a refund would only be issued if I surrendered the food and removed the hairs into a cup for “corporate,” which is not an appropriate way to handle a sanitation complaint. This is especially troubling because I had previously witnessed unsafe food handling here, where spilled food was returned to serving containers for customer use. I addressed this with staff at the time, but it appears nothing changed. An official complaint has been submitted to the Health Department, along with photo and video evidence. I hope this review encourages immediate corrective action to protect customers’ safety.
- MRMo RochaDec 3, 20251.0I don’t eat out very often and this experience has reminded me of why I don’t waste my money on take out. Today I ordered 15 items for my team at work. They didn’t put guacamole on any of the orders tha we ordered it for. They charge extra and didn’t even put it. Unacceptable. I’ve also added a pic of my barbacoa burrito which is basically a rice burrito. Do not come here. Chipotle has fallen into the gutter and there’s no helping them. Make food at home. At least you know you will get what you want.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Orchard Town Center serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Westminster, CO?
Chipotle Orchard Town Center is open daily from 10:45 AM to 9:30 PM.
Does Chipotle at Orchard Town Center offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Orchard Town Center online?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
Is Chipotle Orchard Town Center LGBTQ welcoming?
Yes, the location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Westminster?
It is located at 14452 Orchard Pkwy, Adams neighborhood, Westminster, CO 80023, USA.
What nearby places can I visit before or after dining at Chipotle Orchard Town Center?
You can visit Orchard Shopping Center for shopping, Smoothie King for drinks, or Bishops for hair and beauty services.
Are there other dining options close to Chipotle Orchard Town Center?
Yes, nearby you can find Panera Bread, Starbucks, P.F. Chang's, Jersey Mike's Subs, and Mimi's Bistro + Bakery for diverse food and beverage options.
What nearby family-friendly attractions are close to Chipotle Orchard Town Center?
Little Monkey Bizness, an indoor play center and amusement park, is nearby and great for family visits before or after your meal.
Are there any useful service providers near Chipotle Orchard Town Center?
Yes, you can find Xfinity for internet and mobile services, KeyBank for financial needs, and UPS Alliance Shipping Partner for courier and delivery services nearby.