Chipotle Mexican Grill

2.7
782 reviews
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About

Mexican Restaurant
Chipotle Orchard Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14452 Orchard Pkwy, Westminster, CO
80023, United States

Hours

Reviews

2.7
782 reviews
5 stars
228
4 stars
82
3 stars
61
2 stars
56
1 star
355

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Customers frequently reported receiving small portions, often feeling shortchanged compared to other locations.

Service Quality

Many reviews highlighted poor customer service, including rude staff and lack of attention to orders.

Food Quality

Several customers noted issues with food quality, including stale chips, cold food, and missing ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and food prep areas.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong ingredients.
  • SE
    Samantha Egelhoff
    Nov 10, 2025
    4.0
    Really long line all the time
  • JB
    Jada Broadway
    Nov 1, 2025
    5.0
    incredible flexibility with cash-only rule. thank you so much!!
  • RP
    Rajeev Poduval
    Oct 31, 2025
    4.0
    There is no consistency here in terms of quantity. This is probably because the associates here are undertrained! I took 3 bowls today and was enough for just 2 of us and had to reorder for the third person.
  • JS
    Jonathan Shockey
    Oct 30, 2025
    1.0
    Like playing the lottery any time you order delivery from here, you might get someone else’s order with a different name, you might get half the portion you’re supposed to vs when you order in person.
  • TL
    Tj Lane
    Oct 13, 2025
    1.0
    Had an issue with thing being placed in my bowl in a specific order (I like my cheese on top of all other bowl fillings so I always ask for guacamole and cheese on top) the person would not do it how I asked and so when I got to pay i asked for the manager, "it's her" ok, can I get the owners info? "Its her"... now I know why this location has such horrible reviews and rating. I will NOT be back to the only location that can't do the basic of fundamentals and complete the order how it was asked for.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Orchard Town Center serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Westminster, CO?

Chipotle Orchard Town Center is open daily from 10:45 AM to 9:30 PM.