Unravel Coffee Vail offers haus-roasted coffees and tea to enjoy in the cafe or take to go in our reusable glass jars. Grab breakfast or lunch, or if you're headed out to the mountain, snag a snack from our grab-n-go section.
From shrub to cup: Unravel makes the coffee lifecycle a personal experience, collaborating directly with the farmers in Ethiopia and participating in the sustainable harvesting and processing in conjunction with our small farm producers. Our team makes conscious, calculated decisions throughout the entire import process to ensure distinct and premium flavor profiles after roasting in-haus via our zero emission, zero waste Bellwether coffee roaster.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.