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McDonald's

3.5
(1192 reviews)
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Business Details

2171 N Frontage Rd West, Vail, CO
81657, United States
(970) 476-1966
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2171 N Frontage Rd West, Vail, CO
81657, United States

Hours

Reviews

3.5
1,192 reviews
5 stars
460
4 stars
235
3 stars
187
2 stars
102
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times while others praised quick service.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others reported incorrect orders and poorly prepared food.

Cleanliness

The restaurant was noted for its cleanliness by some, but others reported dirty tables and unsanitary conditions.

Staff Behavior

Staff behavior received mixed feedback, with some praising friendly and helpful employees, while others reported rude service and communication issues.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system, citing confusion and lack of assistance.
  • JC
    jeff carnes
    Feb 23, 2026
    4.0
    It's mc Donald's, but easy to access
  • AR
    A R
    Feb 14, 2026
    1.0
    Takes 30 minutes to get anything even when placing on the app then you have to keep asking to get what you paid for. These people must be slow in the head for real. Go to the avon one
  • MP
    Mitchell Plath
    Feb 7, 2026
    5.0
    Great breakfast spot!
  • JS
    James Speed
    Jan 30, 2026
    3.0
    The digital kiosk you must use to order does not clearly show all orders before purchase. Dumb UI.
  • MM
    Matt McD
    Jan 7, 2026
    1.0
    Watched employee use bare hands to serve my fries including putting his fingers in the fry container to carry it. No gloves on any food handling employee. This store could use some food handling training and a health inspection
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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