Service Quality
Customers frequently reported rude or unprofessional service, with many noting issues with order accuracy and staff behavior.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not meeting expectations, with some customers expressing dissatisfaction with the freshness of ingredients.
Speed of Service
While some reviews praised fast service, many others highlighted long wait times and inefficiencies, particularly during busy periods.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty menu boards and poor food handling practices.
Customer Experience
Despite some positive experiences, many customers expressed frustration with repeated poor service and food quality, leading to a general sense of disappointment.