Jimmy John's

Reviews

• FF

  fabiola frausto

  Apr 22, 2026
  1.0
  I have visited this location twice this month, and both times I experienced long waits in the drive-through without having my order taken. On both occasions, I also waited at the window for several minutes. The manager has been polite and apologetic, but has provided explanations rather than resolving the issue. While I appreciate the offer of complimentary items, my main concern is receiving timely service.
• JH

  john hager

  Mar 14, 2026
  1.0
  Called in an order, not sure what the issue with the employee was but he was incredibly flustered by my asking what all veggies comes on the club LuLu. I had asked for extra bacon, I totally understand there is an additional cost. As I'm talking to the guy and giving him my card number, he never confirmed the total with me. I get the notification for the charge and saw it was 26.xx$. There's more to it but the rest of the TLDR is He didn't confirm how much anything was before he charged me and added things with additional cost I hadn't asked for(cheese, specifically) so I was kinda shocked a sandwich, cookie and drink was almost 27$. After I asked to speak to a manager I can hear them going back and forth and I just asked for them to void the trans action. I guess I'll wait my 3-5 business days to get my almost 30$ back. Train your people better. And when a customer asks for a manager don't yell at the employee that your busy and come clean up the mess your employee made. Don't charge people without confirming their order so when it's wrong you don't act like I am the problem.
• KH

  Kristen Harvey

  Mar 6, 2026
  5.0
  This JJ's deserves way more than a 3.4. Always quality sandwiches, I always go drive thru which is super convenient, and everyone is always nice!
• JJ

  Jessica

  Feb 24, 2026
  5.0
  Ok so I know it’s just a sandwich but I just had such a hard day and whenever I order JJ’s at work in Boulder they NEVER give me mayo packets, and always always without failure screw something up. This bag I just got, I kid you not, was packaged with love. My sandwich actually was customized exactly how I ordered. It was great service and literally made my day.
• ML

  Michael Lynn

  Feb 18, 2026
  5.0
  It was one of the best BLT's ever!!!!