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Wingstop

3.3
(942 reviews)

Business Details

(303) 289-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Thornton Washington. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
9645 Washington St Unit 130, Thornton, CO
80229, United States

Hours

Reviews

3.3
942 reviews
5 stars
365
4 stars
149
3 stars
69
2 stars
82
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some employees providing excellent service while others are reported as rude or inattentive.

Food Quality

Food quality is often criticized, with complaints about undercooked wings, cold fries, and incorrect orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

The establishment has been noted for being dirty, with trash issues affecting the overall dining experience.

Pricing Concerns

Customers feel that the prices are high relative to the quality and portion sizes of the food.
  • GB
    George Bailey
    Feb 18, 2026
    1.0
    Santiago was very rude, forgot about my order under the hot lamp. I waited almost an hr at this location. Watched others that order way after me get their food before me. On top of all that got my order wrong said it was my fault even tho the recept said otherwise. I spent over 60$ on this order and it was like pulling teeth just to get some veggie sticks witch came with the order originally. Honestly vary dissatisfied with overall service and honestly never attending this location again. Expect a long wait at thus location.
  • MA
    Mirways Akhtar
    Feb 15, 2026
    1.0
    I opened my box in front of the person working there and told him that the wings were dry and barely with any sauce. I ordered them wet he insisted that giving cold sauce was the best he can do. Barely speaks English miss spells my name and making us wait for like extra 20 min. Then he starts laughing at me and my family all while pointing a finger at me and my kids while speaking Spanish. Thanks a lot Wingstop I mean come on I don’t want you to do me any favors give me what I paid for nothing more or less. This was use to be my favorite place to get wings but the last 4 times ordered it’s gotten worse and worse and I have held my tongue.
  • WS
    Westley Siler
    Feb 8, 2026
    1.0
    Wouldn't give me my wife's order she is disabled and they made her come and pick it up.
  • CR
    C R
    Jan 21, 2026
    5.0
    Great service when I went in. I didnt expect the BBQ sauce to be so spicy though. I got all drums for a little more money. Was worth it! Foo was hot and fresh and seasoning on my fries was great. I wish there were actual wet napkins to take with you when to place To-go orders. These wings are messy but good. Please provide customers with wet napkins for meals to-go! The price is high for a combo of 10 wings and regular size drink. I paid about $20 for 10 wings.
  • DO
    Daira Ortiz
    Jan 6, 2026
    5.0
    Excellent service from the employee Santiago; the young man was very attentive. The food was quite good, to be honest!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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