Wingstop

3.5
671 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Thornton 120th. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3732 E 120Th Ave, Thornton, CO
80233, United States

Hours

Reviews

3.5
671 reviews
5 stars
319
4 stars
98
3 stars
46
2 stars
44
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some staff praised for their friendliness while others were reported as unprofessional or unhelpful.

Food Quality

Many customers expressed dissatisfaction with the food quality, particularly regarding soggy wings, inconsistent sauce application, and overcooked items.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.

Wait Times

Customers frequently reported long wait times for food, both for in-store orders and online pickups, contributing to a negative dining experience.
  • JA
    Julio Acre
    Dec 30, 2025
    5.0
    The mild were great, but the barbecue was a little too sweet for my taste, not bad, but it was too sweet for me
  • MS
    Manan Shah
    Nov 7, 2025
    1.0
    I visited the store and was surprised by the experience. Marian, the manager, was quite unprofessional and had employees inform me that the store closes at 1 AMdespite the Google listing clearly showing it’s open later. I was told to try the Washington location instead, which was disappointing and confusing.
  • TY
    Truck Yang
    Oct 31, 2025
    2.0
    Don’t know what’s going on but the wings are no longer crunchy but soggy.
  • JC
    Jayda Chavez
    Oct 6, 2025
    1.0
    I ordered a pick up order for dinner yesterday, I asked for the wings to be lemon hot, extra crispy and wet. I pick them up and leave I open them up and they had barely any sauce on them and ZERO lemon pepper and not a bit of crisp too them. I went back and told them respectfully and the manager took my box and walked to the back sprinkled lemon pepper seasoning on top and gave it back to me, I had to ask for more hot sauce. They were very unprofessional, I would always go to this location. Never again!
  • NV
    nessa vee.
    Oct 2, 2025
    5.0
    imo this is one of the best wingstops. always get my order extra crispy like requested.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.