Wendy's

3.5
847 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
150 East 144th Ave, Thornton, CO
80023, United States

Hours

Reviews

3.5
847 reviews
5 stars
311
4 stars
202
3 stars
111
2 stars
55
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unresponsive staff at both the drive-thru and counter.

Customer Service

Several reviews highlighted rude and unprofessional behavior from employees, with calls for better training and management oversight.

Food Quality

Customers experienced issues with food quality, including cold items, incorrect orders, and undercooked chicken.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty dining areas and unsanitary practices.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and praised friendly staff, particularly during breakfast hours.
  • KM
    Kate McBride
    Nov 13, 2025
    2.0
    Who doesn’t love a hot, juicy Wendy’s hamburger? I usually do — but not at this location. From the start, the experience was off. We waited about five minutes just for the register to be ready, and when our order came out in under 30 seconds, that should have been the first red flag. The burger was not warm, not juicy, and definitely not up to Wendy’s usual standards. It appears to be a newer location, but the food quality didn’t reflect that. Overall, a very disappointing visit. Maybe it’ll improve with time, but I won’t be returning based on this experience.
  • R9
    RobFut 99
    Oct 25, 2025
    1.0
    Something is severely wrong with this Wendy’s location. Lines can have one person, and they never move, and they never answer the intercom. I’ve seen multiple people get out of line and leave. Whoever is in charge of this needs to have corporate reach out. Something is going on that isn’t good. I’m not sure if they don’t have enough employees or what it is, but I’ve never seen a Wendy’s location this slow. I’ve had to leave it twice while in line because nobody came to the intercom.
  • SJ
    Stacey Jacobs
    Oct 25, 2025
    5.0
    I brought my 3 grandchildren here and they loved it. Rated it a 5 for cleanliness, nice atmosphere, quick friendly service, good food and clean nice restrooms with music. We all loved the caramel crunch frosties. This is their new favorite restaurant.
  • JM
    jon mead
    Oct 13, 2025
    5.0
    Nothing special about this location A little slow on the drive through as there wasn’t a lot of traffic and I still had to wait several minutes to place my order
  • JA
    Justice4 “For” All
    Sep 28, 2025
    1.0
    One Star – Extremely Rude and Unprofessional I visited this Wendy’s (150 E 144th Ave, Thornton CO) on 9/28/25 around 9 PM. When I arrived, there were five or six young employees hanging around the counter and in the back, but no one greeted me or a couple of older customers who had walked in before me. I sat in my car for 5–10 minutes before coming inside and still nobody acknowledged anyone at the counter. When I finally placed my order, I politely thanked the employee after paying. He turned and walked away without a single “you’re welcome” or any acknowledgment. The staff looked more interested in chatting with each other than in serving customers. This was one of the rudest experiences I’ve had at a fast-food restaurant. Management clearly needs to address training, customer service, and supervision. Until then, I will not return.

Frequently Asked Questions About Wendy's

Is 144th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.