Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Several reviews mentioned cold or improperly cooked food, with complaints about missing items and overall food quality.
AI Ordering Problems
Customers expressed frustration with the automated AI ordering system, citing difficulties in correcting orders and misunderstandings.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and helpfulness of certain staff members, indicating that service can vary.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty bathrooms and unsanitary conditions.
CC
CJM
Dec 31, 2025
5.0
Service was fast and friendly. Food was good.
JC
Julie Chavez
Dec 18, 2025
3.0
Get rid of the AI it is worthless!!!!!!!Dim the computer.
I asked for a water a Large got a bottle of water. Smh because the computer doesn't understand the difference.
Other than that food was great and real people were great
CB
Charlie Blue
Dec 17, 2025
1.0
The drive thru AI is such a waste. Didn’t give me the right baked potato, and one of the nuggets was not breaded or cooked properly. Do better Wendy’s 👎
NN
nacho
Nov 30, 2025
1.0
Stood at front counter for ages and was ignored. Needed to substitute something in an order and knew the self order wouldn’t do it. Long story short I had to use the self order option anyway because no one ever offered to help. Now I’m waiting behind a mountain of door dash customers.
BB
Brandy Bond
Nov 26, 2025
1.0
Automated AI order taking in drive-thru. Too hard to correct inaccurate or wrong items. It rushes you through trying to correct things and makes things worse! Won't be back!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 1500 E 104th Ave, Thornton, CO?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Wednesday and Sunday, and until 1:30 AM on Thursday through Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1500 E 104th Ave serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery may be available through the Wendy's app or third-party services; check by entering your address on the Wendy's order website or app.
Can I place an order for pickup or dine-in at Wendy's on E 104th Ave?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's at 1500 E 104th Ave for questions or feedback?
You can call (303) 252-7006, visit Wendy's contact page for live chat, call 888-624-8140, or complete a customer satisfaction survey online.
Are there any nearby car wash services close to Wendy's on E 104th Ave?
Yes, nearby car wash options include Bubble Time Express Carwash and Cobblestone Car Wash, useful for customers who want to clean their cars before or after dining.
What fitness facilities are near this Wendy's location?
VASA Fitness gyms are nearby, offering great options for a workout before or after your visit to Wendy's.
Are there other fast food restaurants near Wendy’s at 1500 E 104th Ave?
Yes, nearby fast food options include Sonora Hot dogs y Hamburguesa, Little Caesars Pizza, and Taco Bell, providing variety for different tastes.