Wendy's

3.3
1696 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1500 E. 104th Ave, Thornton, CO
80233, United States

Hours

Reviews

3.3
1,696 reviews
5 stars
545
4 stars
316
3 stars
297
2 stars
156
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned cold or improperly cooked food, with complaints about missing items and overall food quality.

AI Ordering Problems

Customers expressed frustration with the automated AI ordering system, citing difficulties in correcting orders and misunderstandings.

Positive Staff Interactions

Despite the issues, some customers praised the friendliness and helpfulness of certain staff members, indicating that service can vary.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues within the restaurant, including dirty bathrooms and unsanitary conditions.
  • CC
    CJM
    Dec 31, 2025
    5.0
    Service was fast and friendly. Food was good.
  • JC
    Julie Chavez
    Dec 18, 2025
    3.0
    Get rid of the AI it is worthless!!!!!!!Dim the computer. I asked for a water a Large got a bottle of water. Smh because the computer doesn't understand the difference. Other than that food was great and real people were great
  • CB
    Charlie Blue
    Dec 17, 2025
    1.0
    The drive thru AI is such a waste. Didn’t give me the right baked potato, and one of the nuggets was not breaded or cooked properly. Do better Wendy’s 👎
  • NN
    nacho
    Nov 30, 2025
    1.0
    Stood at front counter for ages and was ignored. Needed to substitute something in an order and knew the self order wouldn’t do it. Long story short I had to use the self order option anyway because no one ever offered to help. Now I’m waiting behind a mountain of door dash customers.
  • BB
    Brandy Bond
    Nov 26, 2025
    1.0
    Automated AI order taking in drive-thru. Too hard to correct inaccurate or wrong items. It rushes you through trying to correct things and makes things worse! Won't be back!

Frequently Asked Questions About Wendy's

Is 1500 E 104th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 1500 E 104th Ave, Thornton, CO?

The drive-thru is open from 6:30 AM to 1:00 AM Monday through Wednesday and Sunday, and until 1:30 AM on Thursday through Saturday.