Wendy's

3.3
1690 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1500 E. 104th Ave, Thornton, CO
80233, United States

Hours

Reviews

3.3
1,690 reviews
5 stars
544
4 stars
316
3 stars
295
2 stars
155
1 star
380

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, old, or improperly prepared, including raw meat and incorrect orders.

Service Speed

Numerous reviews highlighted slow service, with long wait times for orders and frequent mistakes.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, including friendly service but also rude and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and food preparation areas.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to frustration among customers.
  • JS
    Jason Staadt
    6 days ago
    3.0
    It's a Wendy's. Burger was great but cold fries when I was dining in. Sad face.
  • ES
    Ethan Smith
    Nov 11, 2025
    1.0
    They started using the AI speaker thing and it makes ordering from here so much worse. It keeps getting my order wrong and it makes ordering take so much longer. It doesn't even understand me when I ask for a person half the time. Please change back, it's less efficient to use the AI thing
  • HS
    Heidi Saldivar
    Nov 7, 2025
    5.0
    Idk if I suddenly like Wendys again or its just this location but this one has been consistently great! Props to the management and people at this location.
  • AO
    Allen Ortega
    Nov 5, 2025
    1.0
    This store is constantly getting orders wrong, from missing items to, items made incorrectly to short changing the customer on topping. When they get called out they have an attitude. There is 1 manager who tries to fix problems but she can't be there all the time. The other manager is absolutely incompetent. If it weren't for the fact my wife loves Wendy's, I would never go here again.
  • DT
    David Trujillo
    Oct 29, 2025
    4.0
    Love biggie. Five meal bag fries were a bit cold but nothing in air fryer can’t fix. I believe you could also ask them to make them for Order for them to be fresh other than that my favorite spot

Frequently Asked Questions About Wendy's

Is 1500 E 104th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.