Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
1,431 reviews
5 stars
402
4 stars
229
3 stars
193
2 stars
137
1 star
470
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, stale, or improperly cooked, including raw meat and overcooked fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty conditions and sticky surfaces.
Management
Feedback indicated inconsistent management quality, with some praising new management while others criticized the overall management practices.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and problems with the drive-thru and delivery services.
- BABen AnemaNov 16, 20251.0Website says open, the sign on the door says open, people working there. But yet i found myself going to burgar king at 9pm when everything says "OPEN"
- SSSaraNov 7, 20251.0When you order from the drive-through, they don’t give you your food right away. They first charge you then they make you wait and park for about 20 minutes to get your food only to hand you cold food they charge for all their sauces. The manager is some young lady who is very rude and unprofessional
- UUuserNov 5, 20251.0Employees are extremely rude. Refused to give us our food even though we had payed for it. They threaten to call police even though they were the once’s who messed up and gave the order to someone else.
- LCLenna ChavezNov 5, 20251.0HORRIBLE service, employees are just straight disrespectful. Worst Wendy's in Thornton. Employee blamed customer for skipping her order after explaining that they received no receipt. Employee asked for bank info proving they have bought their food(unnecessary), later got escorted out
- ADAngelle DiazNov 5, 20251.0Worst Wendy’s to go to in Thornton! Skipped my order and proceeded to give me attitude and say I didn’t pay for it! Later tried to come at me for not “paying attention” when the lady said she handed it out to the wrong person! Later got escorted out it wasn’t necessary! I came to then respectful then I got kicked out great😂.
Frequently Asked Questions About Wendy's
Is 8970 Washington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Thornton, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Thornton, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (303) 430-8016.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 8970 Washington Wendy’s serve breakfast?
Yes, this Wendy’s location in Thornton, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 8970 Washington St, Thornton?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via the app or website.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app or at order.wendys.com. The app is available on the Apple App Store as well.
Is delivery available at this Wendy's?
Delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your delivery address to check availability.
How can I provide feedback or contact Wendy's at this address?
You can contact Customer Care via Live Chat or call 888-624-8140. For direct location inquiries, call (303) 430-8016. Feedback surveys are also available online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info are available on the Wendy's menu website, mobile app, and in-restaurant posters. Customized nutrition info updates as you modify your order.
What nearby places can I visit before or after dining at Wendy's on Washington St?
Nearby you can visit SkyHigh outdoor gear and sporting goods, GoldenWings CAFE for coffee, or Angel's Salon for beauty treatments, making it convenient for combined errands.
Are there other food options near Wendy's on 8970 Washington St?
Yes, near Wendy's you will find Los Nogales Restaurant for Mexican cuisine, Mr. Brothers Tacos food truck, La Llanerita Grill, and GoldenWings CAFE for coffee and snacks.
Is there convenient public or postal service near Wendy's in Thornton?
Yes, the US Post Office is nearby, allowing you to handle postal needs easily around your visit to Wendy's.